United reveals Newark Polaris Lounge

United has revealed details of its new Polaris lounge for premium international passengers at Newark Liberty International Airport which opens on Monday 4 June 2018.

London Air Travel » United Airlines

United Polaris Lounge Entrance Newark Liberty International Airport (Image Credit: United Airlines)
United Polaris Lounge Entrance Newark Liberty International Airport (Image Credit: United Airlines)

United has today, Thursday 31 May 2018, released press images of its latest international lounge under the “Polaris” brand at Terminal C of Newark Liberty International Airport.

At 27,000 sq ft in size, the lounge features:

– A light installation in the entrance by Richard Clarkson

– Seating for 455 passengers across 15 different types of seats including the Polaris seat which features a privacy divider, an integrated table and personal lamp

– No less than 570 power outlets and 450 USB ports

– 10 private day beds with Saks Fifth Avenue bedding

– 10 shower suites with Cowshed bath & body products

– A private dining area with table service for 48 guests

– Self-service buffet

– A staffed bar with a dedicated cocktail menu

The lounge officially opens to passengers on Monday 4 June 2018. It follows a recent Polaris lounge opening in San Francisco. New Polaris lounges are due to open in Houston and Los Angeles later this year. United will open a new Polaris lounge in London Heathrow Terminal 2 in the next couple of years.

Under United lounge access rules passengers must be travelling in business or first class on an international flight on United Airlines or a Star Alliance member airline to be eligible to access the lounge.

The lounge does make United a much stronger competitor on the London – New York route. It is relatively weak in terms of frequency with 5 flights a day versus 16 joint American Airlines & BA flights, and 9 joint Delta & Virgin Atlantic flights.

It certainly raises the bar for BA at New York JFK Terminal 7, where it is due to open new lounges later this year. Many readers may recall United once had a lounge at JFK Terminal 7 which was dimly lit with terrible coffee.

More general information on the Polaris airport and in-flight experience is available at United.
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United Airlines relaunches London Heathrow – Denver

United Airlines is to reinstate its London Heathrow – Denver route, on a summer seasonal basis, from Saturday 24 March 2018 to Friday 26 October 2018

London Air Travel » United Airlines

United Boeing 787 Dreamliner (Image Credit: United Airlines)
United Boeing 787 Dreamliner (Image Credit: United Airlines)

United Airlines is to reinstate its London Heathrow – Denver route, on a summer seasonal basis, from Saturday 24 March 2018 to Friday 26 October 2018.

The flight will operate on a daily basis between London Heathrow Terminal 2 and Denver International airport.

The flight will be operated with the Boeing 787 Dreamliner with 36 flat-bed seats in business class, 70 “Economy Plus” seats and 113 seats in economy.

Note that in business class the flight will operate with United’s “Polaris” in-flight amenities, but not the latest Polaris business class seat that was announced late last year.

The London Heathrow – Denver route is currently served exclusively by BA. Norwegian is also due to fly from London Gatwick to Denver from London Gatwick to Denver from 16 September 2017.

Flights are on sale now at United.com

London Heathrow – Denver

Flight UA28 Depart London Heathrow 11:40 – Arrive Denver International 14:30
Flight UA27 Depart Denver International 17:35 – Arrive London Heathrow 09:40

When is United’s “Polaris” coming to London Heathrow?

London Air Travel » United Airlines

United Polaris Business Class Cabin (Image Credit: United)
United Polaris Business Class Cabin (Image Credit: United)

If you’ve travelled on the London Underground Waterloo & City line between London Waterloo and Bank stations recently, you could not fail to have noticed extensive advertising for United Airlines’ new “Polaris” business class.

“Polaris” is the new brand name for United Airlines’ new business class.  It has been designed with the assistance of London based design agency PriestmanGoode.  Polaris officially launched this week, on 1 December 2016.

Continue reading “When is United’s “Polaris” coming to London Heathrow?”

United Airlines to introduce new “Polaris” business class cabin

London Air Travel » United Airlines

United Polaris Business Class Cabin (Image Credit: United)
United Polaris Business Class Cabin (Image Credit: United)

United Airlines has today announced it is to introduce a new business class seat called “Polaris” on its fleet of long-haul aircraft.

The new seat is a bespoke patented design for United Airlines by London based Acumen Design Associates and PriestmanGoode and is manufactured by Zodiac Seats.

The seat offers a fully flat 6′ 6″ bed. In common with many other long-haul airlines, all seats will have direct access to the aisle in a 1-2-1 configuration. However, United will maintain the same seating density by combining inline and angled seats in the cabin.

All seats are forward-facing and each customer’s seat will feature a “Do Not Disturb” sign, mood lighting, one-touch lumbar support, storage areas, multiple surfaces for simultaneous working and dining, and a 16″ high-definition entertainment screen.

United Airlines also promises significant improvements to in-flight amenities and dining. The Polaris cabin will also feature a walk-up bar for in flight snacks.

The Polaris business class seat will be first installed in December 2016 on Boeing 777-300ER aircraft and subsequently on Boeing 787-10 and Airbus A350-1000 aircraft. It will also be retrofitted to Boeing 767-300 and Boeing 777-200 aircraft. It will not be fitted to Boeing 787-8, 787-9, Boeing 747 nor Boeing 757 aircraft (which currently operate on a number of London Heathrow flights). United is yet to specify which London Heathrow routes will operate with the Polaris cabin.

United Airlines is also rolling out nine Polaris business class lounges worldwide.  These lounges will feature daybeds and pre-flight dining.  A Polaris lounge will be fitted out at London Heathrow Terminal 2 in 2017.

Other locations will include Chicago O’Hare airport, Los Angeles, San Francisco, Houston, New York Newark, Washington Dulles, Tokyo Narita and Hong Kong.

This latest development does mean that all-aisle access business class seating is now becoming standard on most long-haul transatlantic airlines. The one exception being British Airways which seems intent on maintaining its primarily 8-across “yin-yang” seating in its Club World business class cabin.

There’s more online on a dedicated a microsite. There’s also more insight behind the design from Acumen Design Associates and and PriestmanGoode.

United Airlines flies from London Heathrow Terminal 2 to New York Newark, Chicago, Washington Dulles, Houston, San Francisco and Los Angeles.

 

United Airlines to introduce free beer & wine on long-haul flights

London Air Travel » United Airlines

United Airlines at London Heathrow
United Airlines at London Heathrow (Image Credit: Heathrow)

In a further sign of US airlines continuing to narrow the historical gap in service levels between their European rivals, United Airlines is to provide complimentary beer and wine in economy class on long-haul flights to and from London Heathrow from 1 June 2015.

This is part of a package of service improvements announced by United Airlines. The airline will continue to charge for spirits in economy. Passengers will also have the option to purchase additional snacks in flight.

This move does, if we’re not mistaken, put United Airlines broadly on a par with Delta and American Airlines. British Airways and Virgin Atlantic continue to offer a full bar service free of charge in economy.

Whilst in the grand scheme of things, this is a very modest change and, in truth, only a reversal of a previous cut, it’s perhaps less likely other airlines will start charging for alcoholic drinks in economy.

United Airlines flies from London Heathrow Terminal 2 to New York Newark, Chicago, Washington Dulles, Houston, San Francisco and Los Angeles.