Hurricane Irma: Airline rebooking policies

Here are details of rebooking policies of American Airlines, BA, Norwegian and Virgin Atlantic in response to Hurricane Irma.

Hurricane Irma - Naples (Credit: MSNBC)
Hurricane Irma – Naples – Sunday 10 September(Credit: MSNBC)

In response to Hurricand Irma, here are the published rebooking policies by airline.  Given the very fluid situation and unknown extent of disruption both the dates of flights eligible for proactive rebooking may change and the date up to which you can rebook may change (as they have already done) in the coming days.

Please note that if you have booked a tour package via a travel agent, the options below may not apply and you should contact your travel agent directly.

It is also worth noting that if you are due to fly via Miami on BA or Virgin to another destination in the Americas it is worth exploring an alternative routing via the hubs of their partner airlines.

BA has extensive codeshares with Iberia from Madrid and American Airlines from hubs such as Dallas Forth Worth and New York JFK.  Virgin also has extensive codeshares with Delta from hubs such as Atlanta and New York JFK.

If your flight is cancelled you will be entitled to a full refund and reimbursement of reasonable incidental expenses.  If your flight is operating but you choose to rebook to an alternative date/destination any consequential costs may not be met by the airline.

It’s also worth noting that many smaller hotels / guest houses in Florida have already closed for business until next week.  Larger properties have also waived change / cancellation fees.

American Airlines

American Airlines passengers due to fly to Florida up to Sunday 17 September 2017 can rebook to an alternative flight or change the origin/destination of their flight within 600 miles up to Saturday 30 September 2017.  Changes can be made online.

American Airlines is also offering free flight changes for passengers due to fly to other regions in the US such as Georgia and Alabama. The exact dates vary by region.

British Airways

BA passengers due to travel to Antigua, Grand Cayman, Nassau, St Kitts, Punta Cana or Providenciales before Sun day 17 September can choose to travel to an alternative Caribbean destination or rebook on to an alternative date before Saturday 30 September 2017.

BA passengers due to travel to Miami, Fort Lauderdale, Tampa, or Orlando before Wednesday 20 September can rebook on to an alternative flight to the same destination up to Saturday 14 October 2017. It should also be possible to change your planned arrival/departure airport in the US to an alternative airport within 600 miles, up to Saturday 30 September.

As Hurricane Irma may also cause disruption to flights to Atlanta, BA is also allowing those due to fly to Atlanta up to Tuesday 12 September to delay their departure to Thursday 14 September.

Depending on the impact and duration of the hurricane these dates may change.

If you are due to fly on BA it is worth checking your contact details are up to date on the Manage My Booking tool and also downloading the BA app to your smartphone or tablet, which is the most effective BA tool for tracking your flight.

Please see the latest flight operations news from BA.

Delta

As Hurricane Irma may cause disruption in Atlanta on Monday 12 September, Delta has issued a travel waiver for passengers due to travel to or through the region. Affected passengers may change their itinerary and travel on alternative date up to Saturday 30 September 2017.

Norwegian

Norwegian is offering passengers due to travel to Florida up to Wednesday 13 September the option of a refund or to rebook to an alternative flight/destination up to Wednesday 27 September 2017.

Please see the latest flight operations news from Norwegian as well its list of confirmed cancellations.

Virgin Atlantic

Virgin Atlantic passengers due to travel to Orlando up to Sunday 17 September 2017 can rebook to / from an alternative destination or flight up to Tuesday 31 October 2017.

Virgin Atlantic passengers due to travel to Miami up to Saturday 30 September 2017 can rebook to / from an alternative destination or flight up to Tuesday 31 October 2017.

Virgin Atlantic passengers due to travel to Havana up to Saturday 30 September 2017 can rebook to / from an alternative destination or flight up to Tuesday 31 October 2017.

Virgin Atlantic passengers due to travel to other select destinations in the USA and Caribbean up to Sunday 17 September 2017 can rebook to / from an alternative destination or flight up to Saturday 14 October 2017.

Please see the latest flight operations news from Virgin Atlantic for more information.

Please see our Hurricane Irma page for more information on the hurricane.

Leave a Reply