Travel Technology Bulletin – Tuesday 24 October 2017

Our weekly bulletin on the latest developments in travel and technology around the world featuring updates from Apple, Google and Samsung.

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Hello and welcome to the first of our weekly bulletins featuring the latest developments on travel and technology around the world. This week’s edition features developments from Adobe, Apple, Google and Samsung.

Apple Michigan Avenue Chicago
Apple Michigan Avenue Chicago (Image Credit: Apple)

Apple has opened its latest “town hall” store at the Chicago River front on Michigan Avenue.

Designed by Foster & Partners who also designed the recently refurbished Apple Store on Regent Street in London, it adopts many features of the Regent Street store and Apple’s latest “town hall” format such as double-height ceilings, exceptionally high quality glazing and fittings and, of course, those interior trees.

Photographs of the opening weekend are available from Apple.

Staying in North America, Sidewalk Labs which is a subsidiary of Google’s parent company Alphabet, has announced a joint development with Waterfront Toronto called Sidewalk Toronto.

The plan is to create an entirely new district on Toronto’s Eastern Waterfront which will harness technology and design to improve mobility, sustainability and economic opportunities. Whilst there are naturally some reservations about the influence of Google and data protection, it will be interesting to see what emerges. The concept of smart cities has been talked about a lot but it is good to see concerted action.
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A reminder about frequent flyer account security

London Air Travel » Travel Media & Technology Bulletin » Page 9

British Airways Executive Club Cards
British Airways Executive Club Cards

In recent weeks we’ve received e-mails from two major frequent guest programmes (Hilton Honors and Starwood Preferred Guest) advising us to change our account passwords.

We’ve also seen anecdotal claims online regarding Avios frequent flyer miles having been stolen from British Airways Executive Club accounts, with BA also temporarily freezing accounts following suspected unauthorised access. The Mandarin Oriental hotel group was also recently the subject of a data theft.

This is a timely reminder that frequent flyer miles and hotel reward currencies do have a substantial monetary value (in redemption terms) and accounts should be treated as you would an account for any other financial instrument.

Given how big the frequent guest and flyer industry has become with many travellers having accounts across a range of hotels and airlines, it’s often difficult to keep track of every account and fraudulent activity can easily go un-noticed.

Some of the methods we have heard fraudsters adopt to access accounts have bordered on the ingenious and there can be no immunity against the risk of fraud – particularly when it is airlines and hotels that are compromised. However, there are some simple steps that can be followed to improve account security:
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