Social Media
British Airways Pilots Take Off On Twitter
How BA pilots are gaining a huge following on Twitter and engaging with the airline's passengers.
Geoff Golberg vs Virgin Atlantic – Another use of protest tweets
A little over twelve months ago, we wrote of how Hasan Syed used promoted tweets to vent his frustration against…
A cautionary lesson for airlines on social media
A few months I ago I posted about the disappointment experienced by many British Airways passengers when BaxterStorey took over…
Was Hasan Syed’s Twitter campaign against British Airways justified?
I'm sure by know you have read the story of how Hasan Syed used Twitter to protest his dissatisfaction at…