If you have tried to visit the BA website ba.com at any point today, you will have no doubt received the error message above.
The BA website has been down all day today. No reason has been given for this, other than “technical issues”. Whatever the issue is it must be very substantial. As BA.com is BA’s main selling channel, you can be confident there is a lot of pressure to get the website back up and running.
It is also not possible to check bookings via the BA smartphone app. However, live flight information appears to be available on the app.
In light of the fact that online check-in is not available you are strongly advised to allow plenty of time to check-in at the airport.
Given the nature of the issue is unknown, when the website is back up it is worth checking your Executive Club account and any future bookings to confirm everything is in order.
If you are travelling today you can also check live flight information on the websites of Gatwick, Heathrow and London City airports.
Edit: The website appears to be up and running at 20:00 BST.
International Airlines Group (“IAG”), the parent company of British Airways, Aer Lingus, Iberia and Vueling, has announced the names of four tech start-ups that will work with the group to develop new technology solutions for airlines and passengers.
This is all part of IAG’s tech accelerator Hangar 51 which it has developed with L Marks.
easyJet held its “Innovation Day” today at Milan Malpensa airport.
The airline has outlined a series of innovations under consideration to improve the operating efficiency of the airline and improve the passenger experience.
These include the use of automated drones to perform visual inspections of aircraft (video below), the use of 3D printing to produce spare parts, virtual reality technology in cabin crew training, and (in partnership with Airbus) the use of real-time flight information to predict aircraft maintenance requirements.
An 11 hour transatlantic flight from San Francisco to London in a passenger configured BA aircraft may not seem the most conducive environment for 100 thinkers to come up with solutions to the world’s problems, but BA thinks otherwise with the launch of Ungrounded.