British Airways Social Media
News and developments in connection with British Airways’ activity on social media channels such as Facebook, Twitter and YouTube.
In praise of British Airways’ “BA Magic” initiative
Why BA's "BA Magic" initiative should be encouraged and applauded.
British Airways Pilots Take Off On Twitter
How BA pilots are gaining a huge following on Twitter and engaging with the airline's passengers.
A cautionary lesson for airlines on social media
A few months I ago I posted about the disappointment experienced by many British Airways passengers when BaxterStorey took over…
Was Hasan Syed’s Twitter campaign against British Airways justified?
I'm sure by know you have read the story of how Hasan Syed used Twitter to protest his dissatisfaction at…