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Christmas Greetings from airlines & airports worldwide

The world’s airline and airports release their annual Christmas films to mark the festive season for 2017.

London Air Travel

Heathrow Bears
Heathrow Bears (Image Credit: Heathrow Airport)

The release of a Christmas film by airlines and airports is now a regular fixture in the festive calendar. In previous years some have attracted audiences in the hundreds of millions.

Here is our collection of films released by the world’s airlines and airports for 2017 which we will update up to Christmas Eve.

As ever, these films are a timely reminder of the value of aviation in bringing people together.

For a retrospective view, here’s our collections from 2016, 2015, and 2014.
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Travel Technology Bulletin – Tuesday 12 December 2017

Our weekly bulletin on the latest developments in travel and technology around the world, as published every Tuesday morning at 07:00 GMT.

London Air Travel

Hello and welcome to the weekly bulletin featuring the latest developments on travel and technology around the world, published every Tuesday at 07:00 GMT / 08:00 CET.

Apple acquires Shazam

Following press reports over the weekend, first broken by TechCrunch, Apple has agreed to acquire Shazam – the app that identifies recorded music in a matter of seconds.

Although Shazam actually pre-dates the smartphone era, it is arguably one of its greatest innovations.   A genuinely innovative and practically useful product that marries mobile and the internet.   Needless to say, it is expected that Apple will integrate Shazam into Apple Music.

Apple TV App is now available in the UK

In other Apple news, the Apple TV app is now available for download in the UK.  The app allows to you watch purchases/rentals from iTunes and streaming services from Amazon, BBC, ITV and Channel 5 from one app and across all Apple devices.   Channel 4’s on demand service is conspicuously absent.

Virgin Media introduces Virgin TV Go

Virgin Media has replaced its “TV Anywhere” app with Virgin TV Control which will continue to control your set-top box remotely.  A new app, Virgin TV Go, takes over the functionality to  stream selected TV channels on your smartphone and tablet, and, for the first time on a 3G and 4G network. More details from Virgin Media.

YouTube publishes its “rewind” of 2017

(A staggering 122m views at the time of posting.)

Google unveils three experimental photography apps

Google has just released three experimental mobile photography apps which are available on either (or both) Android and iOS.

Storyboard (Android) turns your videos into a single-page comic layout.

Selfissimo! (iOS, Android) is an automated selfie photographer that takes a black and white photo each time you stop moving and pose.

Scrubbies (iOS) lets you to manipulate the speed and direction of video playback of videos shot in the app to produce video loops that highlight actions and replay moments.

More details from Google.

Also of note this week:

Apple unveils the most popular apps, music, movies, TV shows, books and podcasts of 2017.  (Apple)

The BBC makes all its live radio services and podcasts available as a “skill” on Amazon Echo smart speakers, with more devices to follow.  (BBC)

A vast array of archive BBC TV programmes and series covering genres such as drama, comedy, natural history will be added to the BBC iPlayer from this Saturday 16 December 2017.  (BBC)

The Top 20 podcasts of 2017, based on US downloads. (Podtrac)

 

YouTube plans a new music subscription service for launch in 2018.  (Bloomberg)

Our weekly Travel Technology Bulletin is published every Tuesday morning at 07:00 GMT / 08:00 CET. If you have any comments or suggestions, please contact us. And if you think it would be of interest to any colleagues or contacts, please share using the buttons below!

How to submit a claim for expenses following BA flights cancellations

How to submit a claim for hotel, meals and ground transportation expenses following BA flight cancellations on Sunday 10 December 2017.

London Air Travel

On Sunday 10 December 2017, there were extensive cancellations to British Airways flights at London Heathrow due to snow. These continued into Monday morning due to aircraft and crews being out of position.

If you have incurred expenses on hotels, meals, ground transportation and communications you can submit a claim for these online:

You can simply do this by submitting a claim through the BA website.

You will need to have details of your booking to hand, and be able to submit copies of your receipts (either by post or electronically) and provide details of an account to which the refund should be transferred.

In terms of submitting a claim for compensation under EC Regulation 261/2004 there is general guidance on compensation and a claim form on the BA website. BA has not, to our knowledge, made any official comment on the eligibility of passengers affected by cancellations to make a claim for expenses.

Separately, BA is allowing all passengers due to fly on Monday 11 and Tuesday 12 December the option of a full refund or to rebook up to Monday 18 December. This is regardless of whether your flight is cancelled. To check the status of your booking, use the Manage My Booking tool on ba.com Also, see ba.com for the latest flight operations news.

Aviation Business Briefing – Monday 11 December 2017

London Air Travel

BA London Heathrow Departures – Sunday 10 December 2017

Hello and welcome to our weekly aviation business briefing for the week beginning 11 December 2017.

It was not a good day at London Heathrow yesterday. It is of course something of a fixture in the British Christmas calendar that there will be at least one “Christmas Travel Chaos” story somewhere on the transport network. Heathrow has long had plenty of form in this regard. The airport has got better in recent years in being proactive at requiring airlines to reduce their schedules in advance. However, it seems to have been caught by surprise by Sunday’s snow. BA’s schedules took the brunt of the cancellations with a very high number of short-haul cancellations and delays and an unusually high number of long-haul cancellations. Cancellations have continued into Monday morning.

BA has been keen to emphasise improving operational performance at London Heathrow and the use of digital tools to assist passengers during disruption. However, yesterday is something that clearly requires attention from its Chief Operating Officer Klaus Goersch.

If you have experienced disruption you can submit a claim for consequential expenses at ba.com

The UK was not alone in experiencing disruption. Delta experienced extensive disruption in Atlanta due to severe weather.
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Travel Technology Bulletin – Tuesday 5 December 2017

Our weekly bulletin on the latest developments in travel and technology around the world, as published every Tuesday morning at 07:00 GMT.

London Air Travel

Hello and welcome to the weekly bulletin featuring the latest developments on travel and technology around the world, published every Tuesday at 07:00 GMT / 08:00 CET.

BBC to stream Blue Planet II in UHD HDR

The BBC is to stream all seven episodes of Blue Planet II in Ultra High Defintion and High Dynamic Range (“UHD HDR”) through the BBC iPlayer on selected models of smart TVs this Sunday. This is the first time the BBC has made an entire TV series available in UHD HDR. A full technical brief is available from BBC Research & Development.

ba.com Have you clicked yet?

If you’ve visited ba.com recently then you couldn’t fail to notice that BA has been revamping its website. In essence, the website seems to be moving from a pure transactional facility to a more consultative/editorial guide to travel. ba.com has not been the most reliable of websites over the past 12 months, so hopefully an equivalent amount of work has been done to improve its back-end reliability. (BA Media Centre)

Virgin Media revamps its remote access / streaming apps

Virgin Media is to replace its “TV Anywhere” app later this month.

Currently the app has the functionality to both remotely control your set-top box and stream selected channels over WiFi on your smartphone and tablet. This will be replaced by two new apps. The Virgin TV Anywhere app will be replaced by Virgin TV Control which will continue to control your box remotely. A new app, Virgin TV Go, will allow you to stream selected TV channels on your smartphone and tablet, and, for the first time on a 3G and 4G network. More details from Virgin Media.

CNN Reliable Sources

The past seven days have seen very significant developments on the other side of the Atlantic in two stories that have been unfolding over many months: sexual harassment in media and entertainment industries; and Robert Mueller’s investigation into Russian interference into the 2016 Presidential Election.

NBC fired Matt Lauer from The Today Show, which he has hosted for over 20 years, following allegations over his conduct.

Michael Flynn, former National Security Advisor to Presidnt Trump, pleaded guilty to lying to the FBI and is co-operating with Special Counsel Robert Mueller’s investigation. The sheer pace of developments is borderline exhausting. We strongly recommend following CNN Reliable Sources with Brian Stelter. In particular, Brian produces an excellent daily newsletter which provides an excellent precis of daily media coverage and developments.

Also of note this week:

Apple has updated its iOS operating system to iOS11.2. As ever it is recommended to download the software update as soon as it is available to take advantage of the latest security patches.

Airbus, Rolls Royce, and Siemens team up to develop electric powered aircraft. (Airbus)

ITV News launches three online only news programmes including “Now What?” by Robert Peston. (The Drum)

Spotify tots up your most played songs, artists and genres of the year in 2017 Wrapped.

Our weekly Travel Technology Bulletin is published every Tuesday morning at 07:00 GMT / 08:00 CET. If you have any comments or suggestions, please contact us. And if you think it would be of interest to any colleagues or contacts, please share using the buttons below!

Aviation Business Briefing – Monday 4 December 2017

Welcome to our weekly aviation business briefing for the week beginning Monday 4 December 2017, as published every Monday at 07:00 GMT.

British Airways
British Airways “The hub without the hubbub” TV ad 1993

Hello and welcome to our weekly aviation business briefing for the week beginning 4 December 2017.

London Gatwick: The hub without hubbub.

IAG confirmed that it is to acquire Monarch’s portfolio of slots at London Gatwick from the start of the summer 2018 season. This is equivalent to approximately 20 daily slot pairs, and a very significant expansion. IAG has long had an ambition to expand at Gatwick. It bid for Flybe’s slots two years ago, but lost out to easyJet.

IAG has previously indicated that all of its group airlines would bid for Monarch’s slots. Currently, Aer Lingus, BA, Iberia and Vueling have a presence at the airport. In the case of Aer Lingus and Iberia this is very limited and unlikely to expand further. BA is likely to be the biggest beneficiary. However, it does not appear to have much by way of spare aircraft. London Heathrow – Doha and London Gatwick – New York JFK are regularly cancelled due to aircraft issues.

Whatever happens it is highly unlikely BA will return to its dual London hub “the hub without the hubbub” of the 1990s.

On a related note, WizzAir (often cited as a potential takeover target for IAG) announced it is to acquire a number of Monarch slots at Luton. (WizzAir Investor Relations)
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BA launches London – Kefalonia

British Airways is to launch a seasonal route from London Heathrow to Kefalonia. The route operates on Tuesdays and Saturdays from 5 May to 16 October 2018.

London Air Travel

Kefalonia (Image Credit: British Airways)

British Airways is to launch another summer seasonal route from London Heathrow, to the Greek island of Kefalonia.

BA will fly from London Heathrow Terminal 5 to Kefalonia twice weekly on Tuesdays and Saturdays between 5 May and 16 October 2018. Flights will be operated using Airbus A320 aircraft in a two class, Club Europe business class and EuroTraveller economy configuration.

Flights are on sale now at ba.com

This latest route launches comes on top of recent announcements to Almeria and Corsica.

BA has also confirmed that summer seasonal routes to Ibiza, Mykonos, Oblia and Split will return next summer with increased frequencies. A large number of other summer seasonal routes will also return including Corfu, Kalamata, Murcia, Santorini and Zante. Three Heathrow routes that are not returning are Biarritz, Kos and Montpellier.

London Heathrow – Kefalonia

Flight BA646 Depart London Heathrow 11:55 – Arrive Kefalonia 17:30 (Tuesdays)
Flight BA647 Depart Kefalonia 18:20 – Arrive London Heathrow 19:50 (Tuesdays)
Flight BA646 Depart London Heathrow 08:00 – Arrive Kefalonia 13:35 (Saturdays)
Flight B0647 Depart Kefalonia 14:30 – Arrive London Heathrow 16:00 (Saturdays)

BA to close down OpenSkies

British Airways is to close down its subsidiary OpenSkies which operates flights between Paris Orly and Newark and New York JFK.

London Air Travel

British Airways Logo (Image Credit: British Airways)
British Airways Logo (Image Credit: British Airways)

BA is to wind down its subsidiary airline OpenSkies from the end of summer 2018.

OpenSkies currently operates direct flights between Paris Orly and Newark and New York JFK, each up to five times weekly with Boeing 757 and 767 aircraft.

BA’s parent company International Airlines Group plans to launch its new low cost long-haul LEVEL at Paris Orly this summer which will operate a number of routes, including Newark. Other routes to be launched by LEVEL at Paris this summer include Montreal, Guadeloupe and Martinique.
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