Cobalt Air has suspended operations with immediate effect.
The airline flew from London Gatwick, Heathrow and Stansted to Larnaca. It also flew from London Gatwick to Athens.
Local media in Cyprus had reported on Wednesday evening that the airline was facing financial difficulties. The airline has now confirmed that all flights are now suspended as of 21:50 BST / 23:50 EEST Wednesday 17 October 2018.
Cobalt regrets to announce that it will be cancelling all Flights as of 23:50pm on October 17, 2018 due to indefinite suspension of Cobalt’s operations. As a result, future flights or services provided by Cobalt will be cancelled and will no longer operate.
Passengers who have un-flown tickets are instructed not to go to Larnaca Airport or any departure airport tomorrow, 18 October 2018 as no Cobalt flights will operate and no Cobalt staff will be present.
For refunds, please contact your credit card provider or Travel Agent.
We sincerely apologise once again and would like to thank our very loyal customers for their support over the last two years of Cobalt operations.
It began scheduled passenger flights in 2016 and operated a fleet of 2 Airbus A319 and 4 Airbus A320 aircraft in a two class configuration to more than 20 destinations.
Advice for affected passengers
As Cobalt Air is not regulated by the Civil Aviation Authority, it will not be arranging repatriation flights for passengers who need to return to the UK.
However, as it did with the collapse of Primera Air, the CAA may provide general guidance shortly on its website.
If you booked a flight with Cobalt Air through a travel agent, the best advice is to contact them in the first instance.
If you have booked a flight directly with Cobalt Air, then you will need to contact your credit card company to obtain a refund.
If you are stranded and need to book a new flight home, you should contact your travel insurer in the first instance.
With the collapse of Primera Air earlier this month, this is a salutatory reminder of the importance of both having travel insurance and booking flights on a credit card to mitigate the impact of airline failure.
When an airline fails it is normal practice for rival airlines to offer “rescue fares” to stranded passengers.
The following airlines fly from London to Larnaca:
– BA from London Heathrow
– easyJet, Norwegian and Thomas Cook from London Gatwick
– Blue Air and Wizzair from London Luton
– Jet2 and Thomas Cook from London Stansted
It normally takes at least a day for airlines to make rescue fares available so unless it is very urgent we would advise waiting a day or so to see what fares become available.
The terms attached to any rescue fares are at the discretion of airlines and these will vary. Ordinarily, airlines will also require evidence of a booking with Colbat Air.
Update Wednesday 18 October
The Cypriot Government has confirmed that it will reimburse the cost of a one-way economy ticket for passengers who were due to travel on the evening of Wednesday 17 October and Thursday 18 October.
It will also cover the cost of a single one-way economy ticket for passengers who were due to return home before Wednesday 24 October 2018, when booked through appointed agents in Cyprus.
More details here.