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“Britain’s Busiest Airport”, a three part behind the scenes documentary on London Heathrow will premier on ITV at 9pm on Thursday 4 June 2015.
Here’s a précis of the first two episodes from the ITV Press Centre. Preview clips and images are also available from Heathrow airport.
UK viewers will also be able to watch on catch-up on the ITV Player.
Episode 1 – Thursday 4 June
This episode follows Heathrow staff racing against the clock to process thousands of passengers arriving from 84 different countries. Airside Safety Officer Glenn and his colleagues work closely with Air Traffic Control to keep Heathrow’s two runways open and clear of debris. Meanwhile, staff from the Animal Reception Centre welcome a variety of weird and wonderful animals – from pet ferrets to a wild tiger. Inside the terminals, Heathrow staff deal with passengers including a man who is stuck living at the airport after being deported from Thailand, and a family whose young relatives have got lost in Arrivals.
Episode 2 – Thursday 11 June
This episode follows Heathrow staff trying to process 100,000 departing passengers a day, and get their flights away on time. Dispatcher Callie and Ramp Manager Steve have their plans thrown into chaos by a passenger who disappears after checking on to their flight. In Security, Sundeep and his team have to search an unusually dressed traveller, and deal with a man who is unhappy about having his bag searched. Meanwhile, Heathrow’s extradition team ensures police suspects are put on departing flights, while paparazzi photographer Kate is on the lookout for celebrities flying through the airport.
The series is produced for ITV by Raw TV.