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British Airways is to suspend its service from London Heathrow to Baku (Azerbaijan) from Friday 29 April 2016.
The airline has cited unsatisfactory commercial performance as the reason for the cancellation.
Passengers affected by the cancellation have the option of rebooking on an alternative BA flight before Friday 29 April 2016 or a full refund.
Will British Airways rebook me on to another airline between London Heathrow and Baku?
BA has now agreed rebooking options with a number of airlines which include Azerbaijan Airlines from London Heathrow, Lufthansa via Frankfurt, Air Baltic via Riga, Turkish Airlines via Istanbul and Ukraine International Airlines via Kyiv Boryspil International. Note that some options are not available for tickets purchased using the Avios frequent flyer currency.
Affected passengers should contact their travel agent, or if your booking was made directly with BA, you can access your booking via the Manage My Booking on the BA website.
The London Heathrow – Baku route was one which has inherited by British Airways following its merger with bmi in 2012. It joins a long list of former bmi London Heathrow routes which have been suspended by BA and include Almaty, Damascus, Addis Ababa, Dammam, Bishkek, Khartoum, Yerevan, Amristar, Casablanca, Marrakech and Tbilisi.
Azerbaijan Airlines will continue to fly between London Heathrow and Baku.
