British Airways has today, Tuesday 28 April 2020, extended its flexible rebooking policy for all passengers due to fly with the airline in the coming months.
Passengers who were due to travel up to Sunday 31 May 2020 and were not able to travel had the option to exchange the value of their booking for a voucher for future travel.
This has now been extended to all passengers who were due to travel up to Friday 31 July 2020. BA’s new rebooking policy is likely to be a precursor to a substantial schedule reduction in June and July.
Passengers due to fly up to Thursday 31 December 2020 who had booked under BA’s “book with confidence” policy from Tuesday 3 March 2020 also have the flexibility to change the date or destination of their booking.
In addition, all new and existing vouchers can now be used as payment for a new booking for travel up to and including 30 April 2022.
Previously, vouchers had to be used within 12 months of the original travel dates.
If your flight is cancelled you are entitled to a full refund.
However, you will need to call BA directly to secure this cannot be done online. Note BA will not allow vouchers to be subsequently converted into cash refunds.
The above is only intended to be a short summary of BA’s policy.
For the latest information on Coronavirus please see this page on ba.com.
Please review this very carefully, including the terms and conditions for flight and holiday bookings, before making any changes to your bookings. These policies are also subject to change at short notice.
BA is currently operating an extremely limited schedule from London Heathrow Terminal 5.
Schedules currently indicate that flights at London City and London Gatwick will resume from Friday 22 May 2020. This is subject to change. It is expected that schedules will resume very gradually throughout the year and into 2021.