BA Rebooking Policy For Passengers Returning To The UK

British Airways has introduced a new rebooking policy for passengers wishing to return to the UK in advance of a mandatory 14 day quarantine.

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London Heathrow Terminal 5
London Heathrow Terminal 5 (Image Credit: Heathrow)

British Airways has introduced a flexible rebooking policy for passengers due to return the UK after the introduction of a mandatory quarantine period on passengers arriving in the UK.

The UK government has announced a mandatory 14 quarantine period on all passengers arriving in the UK from Monday 8 June. Full details, including exemptions for transit passengers, are on the UK government website.

Any passenger who is mid-journey and due to return to the UK on a BA operated flight between 8 June and Sunday 28 June 2020 can rebook on to an alternative BA flight from Wednesday 27 May to Sunday 7 June 2020.

Of course, BA schedules are extremely limited at the moment. The airline is operating a small number of long-haul flights at London Heathrow Terminal 5 to key US destinations such as Boston, Chicago O’Hare, Los Angeles, New York JFK and Washington Dulles. If you are due to return from another airport in North America, you should be able to return via an airport where flights are operating. Short-haul schedules are also significantly reduced.

Passengers can check the status of their booking using the Manage My Booking tool on and should contact BA if they need to change their booking. If your flight is cancelled you are entitled to a full refund.

This policy is in addition to existing rebooking policies which, inter alia, allow all passengers due to travel up to 31 July 2020 to exchange the value of their ticket for a voucher for travel up to 30 April 2022.

BA has not made any comment on impact of the mandatory 14 day quarantine on its schedules. It had planned to resume a large number of flights in July. This will inevitably be reviewed.

If you wish to return to the UK and are unable to do so on a scheduled fight than guidance is available from the Foreign Office on charter flights for British nationals wishing to return home.

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