British Airways has introduced additional flexibility for all passengers due to fly from London Heathrow in the coming weeks.
There are well publicised issues with congestion at Heathrow terminals. This has resulted in Heathrow imposing a cap on departing passenger numbers.
Any passengers due to travel from Heathrow up to Monday 25 July 2022 can rebook to an alternative BA operated flight to the same destination within 12 months of the date of travel. This includes flights from other London airports.
Alternatively passengers who do not wish to travel can request a voucher for travel up to 30 September 2023. Full refunds are only possible if allowed under the original fare rules.
BA has periodically introduced this policy for short haul flights, particularly at weekends.
It now applies to both short and long haul flights at Heathrow until 25 July.
Journeys Due To Be Completed Before 30 September 2022
If you have a booking due to be completed before 30 September 2022 you can change the dates and destination of your flight, subject to any fare difference.
If you made your booking under BA’s “Book With Confidence” policy which ended on 7 June 2022 the change fee will be waived.
For all journeys due to be completed after 1 October 2022, BA’s normal fare rules will apply.
Full details of this policy are available on this page of ba.com This may be withdrawn or amended at any time.
Passengers can check the status of their booking and options using the Manage My Booking tool. (That’s if it can actually show your bookings!)
If you’ve made your booking through a travel agent you will need to contact them to change your flight.