British Airways is the largest airline at London City and London Heathrow airports. It also has a substantial presence at London Gatwick.
It is a subsidiary of International Airlines Group which also owns Aer Lingus, Iberia and Vueling who all have a presence in London.
BA is also a member of the Oneworld alliance and many of its fellow members such as American Airlines and Cathay Pacific have a substantial presence in London. BA therefore features very heavily on this site.
British Airways is to suspend its twice daily London City – Madrid route permanently from Sunday 29 January 2017. The airline is to also not proceed with its planned seasonal London City – Alicante service this summer. This was planned to operate from Monday 26 June to Monday 4 September 2017.
No specific reasons have been given for the cancellation. However, it’s a reasonable assumption that poor commercial performance is the cause. BA has yet to announce which routes will operate in their replacement.
Affected passengers have the option of a refund or being accommodated on alternative BA flights to Madrid from London Heathrow (served by some 13 return flights a day) or Alicante from London Gatwick respectively (which operates up to twice daily at various times).
If you have not already been contacted you should contact either BA or your traval agent.
British Airways has today updated its schedules to account for its contingency plans following planned industrial action by “Mixed Fleet” cabin crew at London Heathrow on Thursday 19, Friday 20 and Saturday 21 January.
All flights from London City, London Gatwick and London Stansted will operate as normal.
All long-haul flights from London Heathrow are scheduled to operate as normal.
BA has cancelled a select number of short-haul flights. BA claims these cancellations represent 1% of its planned schedule. In the event that your flight is cancelled you should be offered an alternative flight on the same route, a rebooking to an alternative destination nearby, or a refund.
In the event the strike is called off (this is probably unlikely as no talks are currently underway) you should not be required to reinstate your original booking if you are rebooked on an alternative flight.
From a PR perspective BA is at pains to emphasise that the strike is having very limited disruption. Therefore, it has not published a list of cancelled flights. You can check whether your flight is cancelled by checking the Manage By Booking.
We have scanned BA’s schedules and we have identified the following cancellations so far. Please note this is not intended to be a definitive list and this may be subject to change. You should always check you booking directly at ba.com before finalising your travel plans.
Unite, the Union which represents BA’s “Mixed Fleet” cabin crew at London Heathrow has called further industrial action for 72 hours on Thursday 19, Friday 20 and Saturday 21 January 2016. This follows industrial action on Tuesday 10 & Wednesday 11 January 2017.
BA will update its schedules for the days affected by the disruption on Monday 16 January and affected passengers should be notified by the airline.
Unite, the Union which represents BA’s “Mixed Fleet” cabin crew at London Heathrow has called industrial action for 48 hours on Tuesday 10 & Wednesday 11 January 2017.
Update Friday 6 January: BA has now updated its schedules for the days affected by the disruption. Some flights from London Heathrow will be merged and you should check the guidance on ba.com and your flight details on the Manage My Booking tool to check if your flight is affected.
The planned strike action by British Airways’ “Mixed Fleet” cabin crew at London Heathrow on Christmas Day & Boxing Day have been called off.
Unite, which represents the cabin crew, has called off the strikes following discussions with BA at ACAS. This is not the end of the dispute as a new offer tabled by the airline has to be presented to union members for approval.
However, the strikes are off and all flights will operate as scheduled.
If you have changed your bookings with BA because your flight was at risk of disruption your revised booking will still stand and you do not need to revert to your original booking.
In January 2017 there will be a significant re-organisation at London Gatwick. easyJet will consolidate all of its operations in London Gatwick’s North Terminal. In order to faciliate this move both British Airways and Virgin Atlantic will swap terminals. BA will move the from North to South terminal, and Virgin Atlantic vice versa.
BA’s lounges in the North Terminal have long been closed due to construction work with passengers being required to use the No 1 lounges as an interim measure.
Details of what BA lounge arrangements there will be in the South Terminal for business and first class passengers and Silver and Gold Executive Club cardholders have long been anticipated.
BA has now confirmed some initial information, short of releasing final images of the lounge, for both check-in and lounge facilities.
Check-in and security
There will be dedicated premium check- in area in Zone A of the terminal for Club Europe, Club World, First Class and Silver & Gold Executive Cardholders. This will feature dedicated seating, power outlets and bespoke furnishing.
There will be a dedicated premium security facility on Level 3 of the South terminal.
Capacity for 477 passengers, which BA say is 40% larger than the former North terminal lounge
A separate First Class lounge with upgraded seating, finishes and lighting. It is assumed that Gold cardholders will have access to this lounge as some recent BA lounge developments in Dubai and Singapore feature a “Concorde Bar” for passengers ticketed in First Class only
Floor to ceiling windows with views of the runway
A “beautifully curved” staircase overlooking the main lounge
Full kitchen facilities in both lounges giving an upgraded food & beverage offering. Details of menus are to confirmed
A ‘kidszone’ room for children
We will post images of the lounges as soon as they are released.
Whilst the Terminal switch has taken place today, 25 January, the opening of the lounges has been delayed. In the interim, passengers travelling in Club Europe, Club World and Silver Executive Club card holders can use s temporary “Speedbird” lounge. Passengers travelling in First Class and Gold Executive Club cardholders can use the third party No 1 lounges.
Update 7 February 2017
It is understood that both of the lounges have now undergone a “soft” opening. However, not all facilities and amenities may be available at all times.
The new Club lounge is open from 05:15 until the last flight has departed. Passengers travelling in Club World on any long-haul flight and Club Europe to Jersey, and all British Airways Executive Club Silver cardholders travelling on long-haul flights or to Jersey are eligible to use the lounge.
The new First lounge is open from 07:00 until 20:00 and all passengers travelling in First Class and all British Airways Executive Club Gold cardholders are eligible to use the lounge. If there capacity constraints passengers will be invited to use the No 1 Club rooms.
All other passengers, e.g. those travelling in Club Europe to other than Jersey and on Business U.K. tickets and British Airways Executive Club Silver cardholders travelling on short-haul flights other than Jersey will be invited to use the temporary Speedbird lounge.
Update 20 February
It is understood that the new lounges are now fully open and operational and therefore the temporary lounge arrangements have been withdrawn.
In 2017, there will be a significant reorganisation at London Gatwick. easyJet will consolidate its operations into a single terminal at the airport, with all flights operating from the North Terminal.
In order to facilitate this move, British Airways from the North Terminal to the South Terminal. Virgin Atlantic will move from the South Terminal to the North Terminal. BA will move to the South Terminal on Wednesday 25 January 2017.
BA has of course learned the hard way that terminal moves can be fraught with difficulty. It is for this reason the airline has already begun trial flights from the South Terminal.
In advance of the full move the following routes will move to the South Terminal on a permanent basis in January 2017:
London Gatwick – New York JFK
Flight BA2273 London Gatwick – New York JFK (from Wednesday 11 January 2017)
Flight BA2272 New York JFK – London Gatwick (from Thursday 12 January 2017)