London Air Travel’s Monday Briefing – 27 August 2018

Welcome to our weekly Monday Briefing on the main developments in air travel in London and around the world, as published every Monday morning at 06:00 BST.

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British Airways 99th Birthday Montage
British Airways 99th Birthday Montage (Image Credits: British Airways)

Hello and welcome to our Monday Briefing for the week beginning 27 August 2018, summarising the main developments in air travel over the past week, and a look to the week ahead.

BA prepares for its centenary year

If you were flying through Heathrow Terminal 5 on Saturday you may have noticed celebrations for BA’s 99th birthday.

The airline’s official birthday is 25 August when, in 1919, a De Havilland DH4A aircraft flew from Hounslow Heath to Paris. This marked the world’s first scheduled international transportation service.

Although the celebrations were relatively low key, this really should be seen as a small taster of what is to come next year. It will celebrate its centenary. No doubt preparations are well underway and the airline will need to be putting its best foot forward. Next year we will of course see a new Club World seat as BA takes delivery of the first of 16 Airbus A350-1000 aircraft.

On a related note, here are some archive images of one of the most defining aircraft of the airline’s history, Concorde.

Qantas reiterates commitment to non-stop London – Sydney flights

Qantas released its annual results last week.

Its CEO Alan Joyce described the new direct London Heathrow – Perth service as the “highest rating” service for customer advocacy on the Qantas network.

Only Qantas knows the exact financial performance of the route, and is never going to divulge anything beyond vague comments. However, the route has at least proven successful operationally, with little by way of known teething problems or technical issues.

Qantas has reiterated that it is actively in discussions with Airbus and Boeing for aircraft for non-stop flights from London to Sydney from 2022. A final decision should be made next year.

In its investor presentation, Qantas did refer to the UK as one of its slowest growing markets that is suffering from overcapacity. With that in mind, it is likely that any direct service would replace Qantas’ existing Airbus A380 service from London to Sydney via Singapore. This is in the same way that that the non-stop Perth flight replaced the Airbus A380 service from London to Melbourne via Dubai. It is also highly unlikely that Qantas will go back to four daily services from London of ten years ago.

Boeing 787 Dreamliner issues continue

Time for a mea culpa.

Last week we said that BA’s schedules should be returning to normal after wet-leases from Qatar Airways to cover some flights had ended. This is now evidently not the case. BA has, once again, grounded some of its Boeing 787 fleet and instituted blanket cancellations to Doha, Los Angles and Mumbai.

Air New Zealand also confirmed last week it is continuing to lease in aircraft (one Boeing 777-300 and two Boeing 777-200) to cover grounded aircraft. It has also changed schedules to release aircraft capacity.

Singapore Airlines Brand Review

A little over six months ago, Channel 4 (UK) broadcast an hour long documentary “The World’s Most Luxurious Airline”.

It followed the design and launch of Singapore Airlines’ latest Airbus A380 First Class seats. There were the predictable production devices of the juxtaposition of the worlds of First Class and the everyday and Alan Partridge moments from carefully cast and edited contributors.

The Twittering classes duly followed the prescribed hashtag and engaged in the typical gentle mocking of the programme. However, a cloud darkened and the mood took an abrupt turn when the programme turned to Singapore Airlines’ stringent cabin crew recruitment processes for “Singapore Girl”.

Apropos of nothing, Singapore Airlines has invited marketing agencies to pitch to the airline for, inter alia, “fresh perspective on how the Singapore Airlines brand should be modernised”.

Airlines around the world from easyJet to Qantas are actively seeking to increase recruitment of female pilots. TUI was admonished in the UK press last week because some cabin crew handed out “Future Pilot” and “Future Cabin Crew” children’s stickers along gender lines.

There’s nothing inherently wrong in promoting highly trained and attentive front line staff. However, Singapore Girl is literally a product of the 1970s and Singapore Airlines is likely to face a backlash at some point unless it changes direction.

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Qantas withdraws QF9 / QF10 London Heathrow – Dubai – Melbourne route in favour of Perth stopover

Qantas its to withdraw its London Heathrow – Dubai – Melbourne route from Sunday 25 March 2018.

Qantas Boeing 787-900 Dreamliner (Image courtesy of Qantas Airways)

Following the news today that Qantas is to fly direct from London Heathrow to Perth from Sunday 25 March 2018, Qantas has also confirmed it is to also withdraw its service from London Heathrow to Melbourne via Dubai, operated with the Airbus A380.

Instead, passengers wishing to travel between London and Melbourne courtesy of Qantas can either fly on an Emirates codeshare service with a change of aircraft in Dubai.

Alternatively passengers can connect on to Qantas’ non-stop Boeing 787-900 service between London Heathrow and Perth which will ultimately originate and terminate in Melbourne.
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Qantas to launch non-stop London Heathrow – Perth flights from Saturday 24 March 2018

Qantas will fly non-stop between London Heathrow and Perth from Saturday 25 March 2018.

Qantas Boeing 787-900 Dreamliner (Image courtesy of Qantas Airways)

Qantas has today confirmed the launch date of non-stop daily flights between London Heathrow and Perth. 

The new direct route will launch from Perth on Saturday 24 March 2018 and from London on Sunday 25 March 2018.  

It will also replace Qantas’ existing London Heathrow – Dubai – Melbourne service.

Flights are on sale now at Qantas.com.

At the time of writing return fares (including a Saturday night stay) near to launch are in the region of £1,260 for economy and £4,231 for business class.
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Qantas unveils its new Boeing 787-900 premium economy seat which will operate London Heathrow – Perth non-stop flights

Qantas has today unveiled its new premium economy seat which is due to operate on Qantas’ non-stop Boeing 787-900 flights between London Heathrow and Perth from March 2018.

At the time Qantas announced the launch of non-stop flights between London and Perth it kept details of its premium economy seats under wraps, whilst hailing it as revolutionary. Today Qantas has unveiled the seat and some aspects of the premium economy cabin design.

Qantas Boeing 787-900 Premium Economy Seat (Source: Qantas Airways)
Qantas Boeing 787-900 Premium Economy Seat (Source: Qantas Airways)

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Qantas CEO Alan Joyce moots non-stop flights between London Heathrow and Sydney & Melbourne

This week’s Australian Financial Review magazine carries an extensive feature on Qantas. It is well worth a read. Much of the feature focuses on the work Qantas is doing to prepare for non-stop flights between London Heathrow and Perth.

Last year, Qantas gained a huge amount of favourable worldwide publicity when it announced non-stop flights between London Heathrow and Perth.

These flights are due to go on sale in April 2017 in advance of the route’s launch in March 2018. Whilst Qantas is still keeping some details under wraps, such its new premium economy seat, it has given the AFR some insight into its preparations for the new route. Specifically, Qantas is looking at the whole “ultra long-haul” in flight experience. This includes the design and timing of in flight meals, cabin lighting and in-flight announcements.

Also of note is that Qantas raises the possibility of non-stop flights between London and Sydney with the Ultra Long Range version of the Airbus A350-900 aircraft and Boeing 777-8X aircraft.
Continue reading “Qantas CEO Alan Joyce moots non-stop flights between London Heathrow and Sydney & Melbourne”

Qantas to launch “ultra long haul” non-stop flights from London Heathrow to Perth from March 2018

Qantas Boeing 787-900 Dreamliner (Image courtesy of Qantas Airways)
Qantas Boeing 787-900 Dreamliner (Image courtesy of Qantas Airways)

Qantas Airways is to launch a new direct non-stop route from London Heathrow to Perth in Western Australia from March 2018.

This is the first scheduled non-stop direct link between Europe and Australia.

There have been non-stop flights between Europe and Australia in the past, but only as one-off charter flights with a significantly lighter weight.

At a distance of 14,498 kilometres and a fight time of approximately 17 hours, this will be one of the longest “ultra long haul” non-stop flights in the world.   This is a time saving of 3-4 hours on one stop services.

Qantas has yet to announce the exact departure and arrival times of the flights and flights will not go on sale until April 2017.   If Qantas is to use departure slots from its existing Heathrow portfolio a departure time of around either 12 midday or 10pm is likely.

Continue reading “Qantas to launch “ultra long haul” non-stop flights from London Heathrow to Perth from March 2018″

Qantas Airways to open a new dedicated lounge in London Heathrow Terminal 3 in 2017

Qantas Airways has just announced it is to open a new dedicated lounge for first and business class passengers flying on its daily services to Sydney and Melbourne from London Heathrow Terminal 3, which will open in 2017.

Currently, Qantas does not have its own lounge at London Heathrow and eligible passengers have to make use of the British Airways Galleries Club and First lounges at London Heathrow Terminal 3.

The lounge will occupy two levels of the airport terminal with capacity for 230 passengers. The new lounge is expected to be modelled on recent Qantas lounges in Hong Kong and Singapore. Construction will commence later this year.

Features of the new lounge will include:

• Australian chef Neil Perry’s Rockpool menu and dining experience;
• Full-service bar with Rockpool cocktails;
• Full bathroom facilities including showers;
• Business facilities; and
• Children’s zone.

Eligible members of Oneworld alliance frequent flyer programmes will also have access to the lounge and with Cathay Pacific also refurbishing its lounges at London Heathrow Terminal 3, Oneworld passengers will have a good choice of lounge facilities at London Heathrow.

This is also a welcome investment by Qantas in London. Qantas has previously reduced its daily services from London Heathrow from four to two daily. It also ended its partnership with British Airways in favour a partnership with Emirates with all services to Sydney and Melbourne routed via Dubai as a consequence. There have been question marks over its long term commitment to London which can be allayed by the news of this investment.

Whilst the lounge design and menus will have a strong Australian flavour, Qantas do promise a British twist. In any event, a touch of Australia will no doubt be welcome in a wet and grey day at London Heathrow!
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American Airlines to launch daily flight from Los Angeles to Auckland from June 2016

American Airlines is to launch a daily flight from Los Angeles to Auckland, New Zealand from an as yet unspecified date in June 2016, the airline announced today.

The flight will be operated using its Boeing 787 Dreamliner and will be codeshared with Qantas, as part of the trans-pacific joint venture between the two airlines. The operation of the flight is subject to regulatory approval.

For UK based travellers, this does also provide another option to reach New Zealand via the US West Coast, albeit it’s not brilliantly timed for same-day connections, particularly on the return from New Zealand. The other option being Air Newland’s London Heathrow-Los Angeles-Auckland flight.

Here’s the timetable:

Los Angeles – Auckland

Depart Los Angeles 22:45 – Arrive Auckland 06:35 (Two days later)

Auckland – Los Angeles

Depart Auckland 13:20 – Arrive Los Angeles 06:30 (Same day)

The British Airways lounge at Singapore Changi airport is closed for refurbishment

The BA lounge in Terminal 1 of Singapore Changi airport is currently closed for refurbishment, which is expected to be completed by late summer of this year.

In the interim, eligible passengers (eg those travelling in Club World business class, First Class, and Silver and Gold Executive Club cardholders) will be able to use the highly regarded Qantas Singapore lounge. (There was a time when BA and Qantas jointly operated a business and a first class lounge in Singapore, but for reasons we do not know, the two airlines decided to move to separate lounges.)

For completeness, we should add that, under Oneworld alliance lounge access rules, passengers eligible to use the BA lounge are also eligible to use the Qantas lounge in any event!

Qantas re-times QF9 & QF10 London Heathrow – Dubai – Melbourne services from 20 July 2014

A familiar sight for anyone passing through Heathrow during the day is a pair of Qantas A380s parked at a remote stand near Terminal 3.

Whilst providing those on a mundane business trip to Frankfurt or Geneva the opportunity to dream about going somewhere else, it serves as an illustration of the hard economics for Qantas of competing against Middle Eastern and Asian airlines in the London to Australia market.

Currently, Qantas’ twice daily flights to Australia depart late in the evening and arrive in the morning at London Heathrow meaning hugely expensive assets are left on the ground all day doing nothing.

From 20 July 2014, as part of a broader restructuring of Qantas’ network in response to a deteriorating financial performance, Qantas flights to Melbourne will be retimed from a late evening departure to an early afternoon departure.

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