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British Airways has announced it is to suspend its four times weekly flight from London Heathrow to Entebbe in Uganda from 2 October 2015.
The last flight (BA63) will depart from London Heathrow to Entebbe on 2 October 2015. The last flight from Entebbe to London Heathrow (BA62) will depart on 3 October 2015.
This means that London Heathrow will not have a direct link to Entebbe after the route has been suspended.
The airline has cited commercial reasons for the suspension of the route. It is likely that competitive pressure from Middle Eastern carriers are a factor. BA suspended Lusaka in 2013 and Dar es Salaam in 2012.
Currently, affected passengers have the option of a full refund, taking an earlier flight whilst the route is still operational, or taking an alternative BA flight to Nairobi (BA will not meet any onward travel expenses).
BA do say they are looking at re-accommodation options on other airlines. It normally takes at least a couple of weeks for these to be announced and we would advise waiting before taking any action.
For passengers looking at alternative routes, options include KLM (via Amsterdam), Brussels Airlines (via Brussels), Emirates (via Dubai), Qatar Airways (via Doha), Etihad (via Abu Dhabi), Turkish Airlines (via Istabul).
Update 28 July: BA is now offering affected passengers the option of a re-route on either Etihad Airways via Abu Dhabi or Brussels Airlines via Brussels up to 15 July 2016. Passengers should contact either their travel agent or BA directly to change their tickets.
The biggest problem with BA is the luggage allowance! You only allow us one piece and Nigerians are allowed two free luggage pieces. We are Africans that means we have family members we are taking gifts. two, it takes us a while to save money to go home, that means when we finally do we travel loaded and usually spend a lot of time home. That means needing a lot of stuff to use at home during our stay, @3 kilos is not enough,.3. We are big families, so that means big business for your company if you don’t adjust. Personally i have a family of six, and the last time i used BA was 2012, when i was charged for all extra pieces and any kilo in excess, and that was then i vowed to use BA again until you(BA) make some changes, not to mention that your services to African routes are so poor, which seem to undermine AFricans, we need equivalent services like The Western World,for we are all spending the mighty dollars Euros, into your company and the best you could do is to appreciate our business, appreciate our business by rendering all the above services and with human equality above all. Don’t squeeze us up, and don’t fly us in relatively old planes you don’t use other flights. If you rectify all those, i will surely return as a customer . and Most of all, Grant people some Visa, and you’ll see a big change.
BA justifications are not good enough, all you needed to do was reduce the number of flights. Some of us really appreciate the direct flights
Or why couldn’t BA do Dar es Salaam and Entebbe together just like they used to do in the 1990s?
I for one don’t buy your excuse, there must be other factors at play here. U don’t have any competition at all when it comes to direct flight to Entebbe. I have had the previlage of travelling with BA a lot of times with my family, paying a lot of more than any other non direct flights for the comfort of directness. Now Mr Walsh why are u denying me that when u could just reduced on the number of flights you fly a week to two or one. It just doesn’t add up. Now I am one of your huge supporters for the 3rd Heathrow run way and I am now thinking again because ur not telling me the truth here about the reasons why u don’t want to fly to the pearl of Africa an more.