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British Airways has put in place a flexible rebooking policy for all passengers due to fly to / from the USA up to and including Saturday 11 April 2020.
This follows a decision by the Trump Administration to place travel restrictions on travellers from countries which are members of the Schengen travel area. This applies to all flights departing for the USA after 23:59 ET on Friday 13 March.
Passengers can rebook on to alternative BA flights to the USA up to Saturday 1 August 2020. Passengers can also change their departure, stopover and arrival airport. However, any consequential costs will be at passengers’ expense.
At the time of publication, refunds are not permitted. However, passengers can exchange their ticket for a voucher for future travel.
This policy also includes flights booked through BA on its codeshare partners American Airlines, Finnair and Iberia. Finnair has also announced it is cancelling all flights to the USA from 14 March to 12 April.
Also, at this time, BA flights to the USA are scheduled to operate. In the event your flight is cancelled, you will be entitled to a full refund.
Passengers can check the status of their booking using the Manage My Booking tool on ba.com. You can also contact BA by telephone to rebook . However, call volumes are very high. Unless you need to rebook urgently, it is best to wait.
If you are booked to fly with BA to / from the USA on a codeshare booking through another airline, such as American Airlines, you will need to contact the airline that issued your ticket to be rebooked.
If you are due to travel on a transatlantic flight operated by American Airlines please see this guidance issued by American Airlines.
Update Saturday 14 March 2020
Following the decision by the Trump Administration to extend restrictions on travel from the Schengen area to the US to the UK & Ireland from 00:00 ET / 04:00 GMT on Tuesday 17 March, BA is allowing passengers who are mid-journey and want to return home early to rebook. You can contact BA by telephone to rebook. However, your chances of getting through on the phone are very slim.
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