Food Archives - Page 2 of 2 - London Air Travel

British Airways to introduce pre-ordering of meals in long-haul business, first class, and premium economy from 1 December 2014

British Airways is to introduce pre-ordering of main course meals for passengers travelling in World Traveller Plus premium economy, Club World business class and First Class on select long-haul flights departing from Monday 1 December 2014.

This move has been long anticipated. Indeed, it was originally announced a year ago.

At first, the option to pre-order meals will only be available on long-haul flights to Dallas Fort-Worth, Las Vegas, Phoenix, Rio de Janeiro, Seattle and Vancouver.

Passengers will be able to pre-order meals from Tuesday 18 November via the Manage My Booking tool.

Update: This service has now been extended to flights from London Heathrow to Sao Paulo, Buenos Aires, Mexico City, Houston, Austin and San Diego for travel after 5 February 2015.

In addition, from 1 February 2015 pre-ordering of meals will be available on flights between London Heathrow and Atlanta, Denver, Boston, Philadelphia, Chicago, Baltimore, Toronto, Montreal and Calgary that depart after 1 March 2015. (Source: BA trade website.)

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“Taste Of London” returns on 18 – 22 June 2014 but without BA?

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British Airways Tailfin, Airbus 318 G-EUNA (Image Credit Nick Morrish/British Airways)

We’ve been prompted to write this in response to a large number of search enquiries for the annual Taste Of London festival which returns to its home in Regents Park from Wednesday 18 June to Sunday 22 June 2014.

For many years, British Airways has been a sponsor of this event and many members of its Executive Club frequent flyer programme have taken enjoyed BA’s hospitality in a dedicated tent for BA frequent flyers.

Unfortunately, it seems that BA’s relationship with the Taste festival has come to an end and BA does not appear to be sponsoring this year’s festival so as things stand at the moment there are no opportunities for discounted tickets or complimentary hospitality for BA frequent flyers at this year’s event.

The “Taste Of London” food festival returns to Regents Park on 18 – 22 June 2014 but without British Airways?

A cautionary lesson for British Airways and other airlines on responding to customers on social media

A few months I ago I posted about the disappointment experienced by many British Airways passengers when BaxterStorey took over the catering contract for the British Airways lounges at Heathrow Terminal 5.

The issue had largely died down. That was until last Saturday a poster on FlyerTalk had identified that, following an inspection of two of the six lounges at Terminal 5 (The Galleries First lounge and Concorde Room), Hillingdon Council had awarded these lounges a food safety score of 2 out of a possible 5. This means an improvement is required.

To put this into context, almost all of the outlets at Terminal 5 achieved either a score of 4 or 5 with only Gordon Ramsay’s “Plane Food” restaurant and a branch of Caffe Nero achieving a score of 2.

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