British Airways website ba.com suffers major outage – Tuesday 11 April 2017

ba.com Error Message – Tuesday 11 April 2017


If you have tried to visit the BA website ba.com at any point today, you will have no doubt received the error message above.

The BA website has been down all day today.  No reason has been given for this, other than “technical issues”.  Whatever the issue is it must be very substantial.  As BA.com is BA’s main selling channel, you can be confident there is a lot of pressure to get the website back up and running.

It is also not possible to check bookings via the BA smartphone app.  However, live flight information appears to be available on the app.

In light of the fact that online check-in is not available you are strongly advised to allow plenty of time to check-in at the airport.

Given the nature of the issue is unknown, when the website is back up it is worth checking your Executive Club account and any future bookings to confirm everything is in order.

If you are travelling today you can also check live flight information on the websites of GatwickHeathrow and London City airports.

Edit: The website appears to be up and running at 20:00 BST.

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