British Airways has relaunched its Elemis travel spas at London Heathrow with new interiors and soft furnishings designed by the acclaimed Kelly Hoppen MBE, and a new spa treatment menu.
The structure and format of the spas remains the same with an updated complimentary treatment menu for passengers travelling in First Class, Club World, and Gold members of the Executive Club when flying long-haul.
Only passengers in First Class can book an appointment in advance. Access to spa treatments for all other eligible passengers is dependent on availability on the day. This can vary widely – it is generally much better in the arrivals lounge, rather than the departure lounges.
The Elemis spas are located in London Heathrow Terminal 3 departures, Terminal 5A South departures, Terminal 5B departures and the Terminal 5 arrivals lounge. There is also an Elemis spa in BA’s recently updated lounge complex at New York JFK Terminal 7, which will benefit from a new treatment menu later this year.
British Airways is to close its Galleries Club and Galleries First lounges in Johannesburg (O.R. Tambo International Airport)for refurbishment from Thursday 23 May 2019.
The new lounges will open in October 2019. It is not known what format the new lounges will take and whether BA will adopt the “Concorde Bar” format adopted in Dubai and Singapore, which is exclusively for ticketed First Class passengers only.
In the interim, First Class passengers will be able to use the Slow lounge. This lounge is used by BA’s franchise partner in South Africa, Comair. It is located after security, on the upper level of the international departures terminal.
Passengers in Club World, and Silver and Gold Executive Club cardholders in World Traveller Plus and World Traveller will be able to use the Aspire lounge. This lounge is located after emigration. Passengers are advised to follow directional signage to gates 7-30, passing through the duty free shop. The lounge is on the left just before the esclator to the International Pier.
Given this route is served by an Airbus A380 and an 86 Club World seat Boeing 747 that depart within two hours of each other in the evening, crowding is likely to be an issue.
This is the last lounge closure of the planned refurbishments for 2019. BA’s lounge in Geneva will close for refurbishment on Tuesday 28 May 2019. The San Francisco lounge is currently closed for refurbishment and should reopen this summer.
One of the many frustrations of short-haul travel in Europe and beyond is the lack of consistency in the ground experience at airports, particularly when flying to London.
BA inevitably does not have lounges at every airport it serves. It has also in recent years added a significant number of new seasonal short-haul routes.
BA has been progressively securing access to more third party lounges on its short-haul network. Last year, it secured lounge access at Bordeaux, Ibiza, Innsbruck, Krakow, Oporto, Reykjavik-Keflavik and Seville.
BA has today, Wednesday 1 May 2019, announced it has secured lounge access for eligible customers, eg Club Europe and Silver and Gold Executive Club cardholders, at a number of airports on its short-haul network. These are Dalaman; Heraklion, Crete; Olbia, Palermo, Paphos, Rhodes, Split and Thessaloniki.
Most of these airports are summer seasonal short-haul routes. Here are full details of summer seasonal BA routes at Gatwick and Heathrow. As these are third party lounges their size and the quality of facilities will vary widely.
British Airways has unveiled official images of its revamped Club lounge at New York JFK Terminal 7.
The new lounge opened last week and completes BA’s refurbishment of its lounge complex at New York JFK Terminal 7, after the new First lounge opened last year. The Concorde Room is not being refurbished.
The lounge structure is largely the same as before with an Elemis travel spa, self-service bars and a revamped pre-flight dining area (for evening flights). New facilities include a new entertainment room with audio visual equipment from Sony, a BrewDog craft beer room and a granite topped Quaich Bar, staffed by a bartender.
If you’ve not visited the lounge before, it is huge, something that is not conveyed in the press photographs. It is easily the biggest BA lounge outside of London.
The lounge is also available to eligible passengers travelling on other airlines operating at Terminal 7 such as ANA and Iberia. The lounge is open all day (though BA check-in desks aren’t). This lounge will have a relatively short life span. Terminal 7 is due to be demolished and BA is to join American Airlines in Terminal 8 from 2022.
Update: BA has released a short video tour of the lounge:
The refurbishment of the Club lounge appears to be now complete. This must be the largest BA lounge outside of London. The facilities are largely the same as before with an Elemis travel spa and pre-flight dining.
However, BA promises a new lobby area, improved audio visual entertainment from Sony, a Brew Dog Craft Beer Room, and larger self-service food areas.
This new lounge will have a relatively limited life span as Terminal 7 is due to be demolished. BA will join its alliance partner American Airlines in Terminal 8 from 2022.
Unfortunately, no official press pictures are available at the moment. But these should be made available in the next couple of weeks.
The British Airways lounge in Geneva airport will close for refurbishment on Tuesday 28 May 2019.
A new lounge will open later this year. In the interim, eligible passengers namely those travelling in Club Europe or Silver and Gold members of the Executive Club, will be able to use the Skyview Lounge. This is a third party lounge operated by dnata.
This lounge is located near to the existing BA lounge on the mezzanine level in the departures area. Passengers should turn right at the top of the escalator, and the Skyview Lounge is on the left hand side. Pictures of this lounge are on the Oneworld website.
Although no details have been given about the new BA lounge, it is likely to be in a similar format to recently refurbished lounges in Aberdeen and Rome.
The existing lounge in Geneva is largely based on the “Terraces” format which dates to the 1990s with shades of the “Galleries” format introduced ten years ago.
In terms of other BA lounge refurbishments this year, the new Club lounge at New York JFK Terminal 7 is due to open this year. The BA lounge in San Francisco is currently closed for refurbishment and will reopen in the summer. BA is also due to refurbish its lounges in Johannesburg this year. In the medium to longer term, other lounges earmarked for refurbishment include Chicago, Heathrow, Manchester and Miami.
Work continues on BA’s renovation of New York JFK Terminal 7.
The new First lounge opened late last year. The Club lounge is currently being refurbished. The Elemis travel spa and showers are currently closed.
The third departure lounge, the Concorde Room and arguably the best lounge on the network, is not being fully refurbished.
However, due to repair work on its kitchens, it will not open for BA’s sole morning departure from New York JFK, BA178, until the end of March this year. The lounge will now open from 15:00 to 23:00 daily.
Passengers travelling on BA from New York JFK in First Class can of course use the First lounge as an alternative.
BA’s lounge at San Francisco International Airport is to close for refurbishment on Wednesday 2 January 2019.
This is a welcome move. Whilst the lounge has always offered impressive views of the aircraft apron, the style of the lounge dates back to the “Terraces” lounge format from the late 1990s. A refurbishment has been long overdue.
At the moment the lounge is separated into a Club lounge and a small First lounge.
The new lounge is expected to open in the summer. It is not clear yet whether the First lounge will become a “Concorde Bar” as per Dubai and Singapore airports, which means it would be only available for passengers ticketed in First Class, and not BA Executive Club Gold cardholders.
Whilst the lounge is closed the designated lounge for BA passengers is the China Airlines Dynasty lounge, which is located on the 2nd floor of the international terminal, after security.
According to the China Airlines website, this lounge is closed between 16:00 and 22:00. However, it is assumed that these hours will be extended for BA passengers.
Under Oneworld alliance lounge access rules eligible passengers are also entitled to use the relatively new Cathay Pacific lounge. There is also a Japan Airlines lounge. However, this closes at 14:55.
British Airways has changed its designated lounge for eligible passengers flying from Tampa International Airport to London Gatwick.
BA has previously used a third party lounge on Concourse F of the terminal. However, from 31 October 2018 the designated lounge for BA Club World and Silver and Gold members of the Executive Club is the American Airlines Admirals Club.
Under Oneworld alliance lounge access rules, eligible BA passengers have always had access to this lounge in any event. The lounge is located near to Gate 85 on Concourse F. The lounge is open until 19:15, 10 minutes before BA’s daily flight to Gatwick is currently scheduled to depart.
The lounge offers standard American Airlines Admirals Club fare with complimentary soft drinks and light snack foods. BA passengers should be offered a chit on reception for a “premium beverage” from the bar. There is also a food menu which, in the absence of any information to the contrary, has to be paid for.
On a tangential note, Norwegian has now started flying from London Gatwick to Tampa twice weekly on Wednesday and Saturdays.
British Airways’ Galleries lounge in Munich has closed today, Thursday 1 November 2018.
The reason given for the closure is a redevelopment of the airport. The lounge was refurbished relatively recently in the “Galleries” format.
Passengers travelling in Club Europe and BA Executive Club Silver and Gold cardholders can use a newly opened third party lounge “Airport Lounge World”.
Set across two levels, the lounge promises views of the airport apron, complimentary hot and cold food, soft and alcoholic drinks, and showers.
Passengers not eligible to access the lounge by virtue of cabin or frequent flyer status can also purchase access from €48 per person.
The lounge is located after security. Passengers are advised to turn left after security and walk towards a lift signposting the lounge, which will arrive directly at the lounge entrance. The lounge is open from 06:00 to 23:00 daily.