British Airways has cancelled its daily flight from London Heathrow to Doha (and the return flight from Doha on the following day) for a period of four days from Friday 17 February to Monday 20 February 2017.
The affected flight numbers are BA123 and BA122.
The reason cited for the cancellation is “operational reasons”. It is highly likely that this is connected to planned strike action by “Mixed Fleet” London Heathrow cabin crew on these dates.
BA has a rebooking agreement with Qatar Airways (which is a fellow Oneworld alliance member and a 20% shareholder of BA’s parent company International Airlines Group).
If your flight is cancelled (at the time of writing the flight is not cancelled on all days on ba.com though it has notified the travel trade of the cancellations) you have the option of rebooking on to one of Qatar Airways’ five daily flights from London Heathrow to Doha.
However, it is important to note the following:
- Qatar Airways operated flights depart from London Heathrow Terminal 4.
- Qatar Airways does not have a premium economy cabin. Therefore, if you are booked in World Traveller Plus on BA and your flight is cancelled, you will be downgraded to economy on Qatar Airways.
- If you have a connection at Doha to a destination served directly by British Airways and your ticket was issued by BA, you have the option of rebooking on to a direct BA flight. For example, if you are booked to fly London Heathrow-Doha-Hong Kong you can rebook on to London Heathrow-Hong Kong.
- If you are connecting from a flight in the UK and Europe to London Heathrow for onward travel to Doha (for example, Edinburgh or Paris) you have the option of rebooking on to a direct Qatar Airways flight to Doha (if available).
- If any of the rebooking options are not satisfactory, you will have the option of a full refund.
Affected passengers should check the status of their booking at ba.com and contact either BA or their travel agent.
For the latest news on the cabin crew strike, please visit our strike information page.