British Airways Cuts North America Flights

British Airways is to operate a substantially reduced schedule from London to the United States following an extension of a travel ban to the UK & Ireland.

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British Airways Coat Of Arms
British Airways Coat Of Arms (Image Credit: British Airways)

British Airways is to temporarily cut the number of transatlantic routes and flights it operates from London Gatwick and Heathrow to the US.

This follows the decision by the US Government to ban foreign nationals from entering the US if they have been in the UK in the past 14 days. The Foreign Office has also advised against non-essential travel to the US.

US citizens and lawful US permanent residents may still travel from the UK to the US. However, they must do so through a designated airport. At the time of publication, these are:

  • Hartsfield Jackson Atlanta (ATL)
  • Boston Logan (BOS)
  • Chicago O’Hare (ORD)
  • Dallas/Fort Worth (DFW)
  • Detroit Metropolitan (DTW)
  • Daniel K Inouye International Airport, Honolulu (HNL)
  • Los Angeles (LAX)
  • Miami (MIA)
  • New York John F Kennedy (JFK)
  • Newark Liberty (EWR)
  • San Francisco International (SFO)
  • Seattle Tacoma (SEA)
  • Washington Dulles (IAD)

The ban takes effect in respect of flights departing for the US from 00:00 ET / 04:00 GMT Tuesday 17 March 2020.

As a consequence of this, the following routes are now suspended from Tuesday 17 March:

London Gatwick: Las Vegas, Orlando, Tampa

London Heathrow: Austin, Baltimore, Charleston, Denver, Houston, Nashville, Las Vegas, New Orleans, Philadelphia, Phoenix, Pittsburgh, San Diego, San Jose

London City – New York JFK has already been suspended.

At the time of publication, flights to Atlanta, Boston, Chicago O’Hare, Dallas / Fort Worth, Los Angeles, Miami, Newark, New York JFK, San Francisco, Seattle and Washington Dulles are showing as operating, but with some frequency reductions.

This may change imminently. It is implausible that BA will maintain its current schedules as demand falls. The status of aviation all over the world is also changing very rapidly and BA’s parent company IAG plans to reduce capacity by in excess of 75% in April and May.

Flights to Canada are currently expected to operate as scheduled.

If your flight is cancelled you are entitled to a full refund. You are also eligible to be rerouted via an alternative US airport, connecting to / from BA’s transatlantic joint-business partner American Airlines. If you are travelling to the US, you must of course be able to comply with its entry restrictions.

If your flight is still operating, you are still allowed to either change the date of your flight or use the ticket value of your flight towards a future booking. There are more details of this policy at ba.com

You can also choose an alternative departure / arrival airport. However, any consequential costs such as ground transportation will be at your expense.

Continue reading “British Airways Cuts North America Flights”

British Airways One-Way Fares To / From The USA

British Airways has filed a special one-way fare for passengers looking to travel urgently to / from the USA up to Sunday 22 March 2020.

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British Airways Boeing 747 Heathrow
British Airways Boeing 747 Heathrow (Image Credit: Heathrow)

British Airways has filed a one way fare for travel to / from the United States up to Sunday 22 March 2020.

This is intended for anyone who needs to travel urgently to / from the United States.

It applies to the World Traveller economy cabin only. It’s not a deeply discounted fare, but it is relatively low for booking this close the date of travel.

A one-way economy flight to Boston or New York up to Sunday 22 March 2020 will cost approximately £500. By contrast, it would cost £1,500 to book an economy ticket to Dubai this close to departure.

From Monday 23 March 2020, BA is only selling full fares to / from the US. This is likely due to the imminent extension by the US Government of restrictions on travel to the US on foreign nationals who have been in the UK within the previous 14 days.

British Airways Special One Way Fares To The US
British Airways Special One Way Fares To The US
Continue reading “British Airways One-Way Fares To / From The USA”

British Airways Extends Flexible Rebooking Policy

British Airways has updated its flexible rebooking policy for all passengers due to travel up to Sunday 31 May 2020.

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London Heathrow Terminal 5 Check-In Concourse
London Heathrow Terminal 5 Check-In Concourse (Image Credit: British Airways)

British Airways, has from approximately 16:00 GMT Friday 13 March 2020, extended its flexible rebooking policy following the outbreak of Coronavirus (COVID-19)

To date, BA has only agreed to waive change fees for new bookings made from Tuesday 3 March to Monday 31 March 2020.

Bookings made prior to this date are subject to existing fare rules, unless BA has put in place special policies for certain regions such as Italy, India and the USA.

BA has now updated its guidance on its website to include all existing bookings for travel up to Sunday 31 May 2020 which now advises:

You can now change your travel dates and destination without incurring a charge. If you’re travelling with us between 14 March to 31 May, you can change your plans and receive a voucher of the same value.

Full details of how to obtain a “voucher” (this is not a physical voucher), including terms and conditions, are on this page of ba.com. It is strongly recommended that you fully appraise yourself of these terms and conditions before selecting this option.

Note, this guidance may also be rescinded at any time.

It is also clear given the gravity of the situation now facing airlines, and the relaxation of “use it or lose it” airport slot rules until 30 June 2020, that there will be very substantial reductions to BA schedules in April and May. If your flight is cancelled you will be entitled to a full refund.

Also, given the very high volume of calls to BA’s call centres, if you are not due to travel within the next few days, it may be best to wait and see how the situation unfolds.

Passengers can check the status of their booking using the Manage My Booking tool on ba.com. If you need to contact BA, telephone numbers are on this page of ba.com

A number of airlines have also extended their flexible booking policies including Aer Lingus and Lufthansa Group Airlines.

Update Saturday 14 March 2020

Following the decision by the Trump Administration to extend restrictions on travel from the Schengen area to the US to the UK & Ireland from 00:00 ET / 04:00 GMT on Tuesday 17 March, BA is allowing passengers who are mid-journey and want to return home early to rebook. You can contact BA by telephone to rebook. However, your chances of getting through on the phone are very slim.

British Airways Flexible Rebooking Policy For The USA

British Airways has put in place a flexible rebooking policy for passengers due to fly to the USA up to 11 April 2020.

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British Airways Boeing 787-8 Dreamliner
British Airways Boeing 787-8 Dreamliner (Image Credit: Heathrow)

British Airways has put in place a flexible rebooking policy for all passengers due to fly to / from the USA up to and including Saturday 11 April 2020.

This follows a decision by the Trump Administration to place travel restrictions on travellers from countries which are members of the Schengen travel area. This applies to all flights departing for the USA after 23:59 ET on Friday 13 March.

Passengers can rebook on to alternative BA flights to the USA up to Saturday 1 August 2020. Passengers can also change their departure, stopover and arrival airport. However, any consequential costs will be at passengers’ expense.

At the time of publication, refunds are not permitted. However, passengers can exchange their ticket for a voucher for future travel.

This policy also includes flights booked through BA on its codeshare partners American Airlines, Finnair and Iberia.  Finnair has also announced it is cancelling all flights to the USA from 14 March to 12 April.

Also, at this time, BA flights to the USA are scheduled to operate. In the event your flight is cancelled, you will be entitled to a full refund.

Passengers can check the status of their booking using the Manage My Booking tool on ba.com. You can also contact BA by telephone to rebook . However, call volumes are very high. Unless you need to rebook urgently, it is best to wait.

If you are booked to fly with BA to / from the USA on a codeshare booking through another airline, such as American Airlines, you will need to contact the airline that issued your ticket to be rebooked.

If you are due to travel on a transatlantic flight operated by American Airlines please see this guidance issued by American Airlines.

Update Saturday 14 March 2020

Following the decision by the Trump Administration to extend restrictions on travel from the Schengen area to the US to the UK & Ireland from 00:00 ET / 04:00 GMT on Tuesday 17 March, BA is allowing passengers who are mid-journey and want to return home early to rebook. You can contact BA by telephone to rebook. However, your chances of getting through on the phone are very slim.

British Airways Flexible Rebooking Policy For India

British Airways has implemented a flexible rebooking policy for passengers due to fly to / from India up to 14 April 2020.

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British Airways Boeing 787-8 Dreamliner
British Airways Boeing 787-8 Dreamliner (Image Credit: Heathrow)

British Airways has put in place a flexible rebooking policy for all passengers due to fly to / from India up to and including Tuesday 14 April 2020.

This follows a decision by the Government Of India to withdraw tourist visas from Friday 13 March until Wednesday 15 April 2020. Travellers of all nationalities from certain countries must also enter quarantine for a period of 14 days.

Passengers can rebook on to alternative BA flights to India up to Saturday 1 August 2020.

At the time of publication, refunds are not permitted. Nor are changes of departure airport / destination. However, if you have not yet started your journey, you can use the value of your ticket as part-payment for a future booking within 12 months of your original intended date of travel.

Also, at this time, bar frequency reductions between Heathrow and Mumbai, BA flights to India are scheduled to operate. In the event your flight is cancelled, you will be entitled to a full refund.

Passengers can check the status of their booking using the Manage My Booking tool on ba.com. You can also contact BA by telephone to rebook. However, call volumes are very high. Unless you need to rebook urgently, it is best to wait.

If you are booked to fly with BA to / from India on a codeshare booking through another airline, such as American Airlines, you will need to contact the airline that issued your ticket to be rebooked.

British Airways Extends Italy Rebooking Policies

British Airways is now offering refunds for passengers due to fly to all airports in Italy up to 4 April 2020.

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London Heathrow Terminal 5
London Heathrow Terminal 5 (Image Credit: Heathrow)

British Airways has cancelled virtually all flights to and from Italy up and until Saturday 4 April 2020.

All BA flights to and from Bologna, Milan Linate, Milan Malpensa and Venice are cancelled. As are many flights to other airports such as Rome.

This follows news that Italy has been placed into quarantine to control the spread of Coronavirus (COVID-19).

Any BA passenger due to fly to and from Italy up to 4 April is entitled to a full refund, regardless of whether your flights is cancelled.

BA is also allowing passengers due to fly to and from any airport in Italy to fly to / from alternative BA airports in Europe. These include Geneva, Grenoble, Innsbruck, Lyon, Munich, Nice, Salzburg, Zagreb and Zurich. Passengers will be required to make their own way to / from the airport.

Affected passengers can check the status of their booking using the Manage My Booking tool on ba.com and should contact BA or their travel agent.

Note if you are booked to fly with BA on a codeshare booking made through another airline, such as American Airlines, you will need to contact the airline that issued your ticket for advice.

As this is a fluid situation the above guidance may be amended at any time.

British Airways Coronavirus Cancellations – March 2020

British Airways is cancelling flights to regions around the world affected by Coronavirus.

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London Heathrow Terminal 5
London Heathrow Terminal 5 (Image Credit: Heathrow)

British Airways is continuing to cancel flights to regions around the world affected by Coronavirus.

The number of routes subject to cancellation is accelerating very significantly as counties impose entry restrictions. Given how very fluid the current situation is both in the UK and around the world it is not possible to have any clear visibility on flight cancellations more than 24-48 hours ahead.

During April and May 2020, BA is expected to cut its flight schedules by at least 75%. This will mean very many aircraft will be grounded and there will be a very limited skeleton service.

Given the increasing rate of border closures and entry restrictions, it is plausible that could at most be a limited skeleton service in April and May.

All passengers due to travel up to Sunday 31 May 2020 also have the option to change their booking without any fees, or exchange their ticket for a (non-physical) “voucher” for future travel. More details are at ba.com

At present, full cash refunds are only permitted if your flight is cancelled, or if BA has a specific policy in place for the region you are flying to / from, such as Italy.

If you are due to travel within the next 30 days to a region that is subject to travel restrictions, you do also have the option of changing your arrival / departure airport. However, any consequential costs such as ground transportation will be at your expense.

Passengers can check the status of their booking using the Manage My Booking tool on ba.com and should, if necessary, contact BA or their travel agent.

There is currently an extremely high volume of calls to BA’s call centres and, taking into account how quickly things are changing, unless the matter is very urgent (eg for travel within 72 hours), it is better to see how events unfold.

London City Airport

BA will suspend all flights at London City airport from Monday 23 March to Saturday 4 April 2020.

Passengers whose flights have been cancelled will be re-accommodated on flights at London Gatwick and Heathrow.

Argentina

BA’s daily flight from London Heathrow to Buenos Aires is cancelled from Monday 16 March 2020.

Cyprus

Flights to Larnaca and Paphos are currently suspended.

Czech Republic

As of Saturday 14 March 2020, flights from London Heathrow to Prague are continuing to operate, but with some cancellations, in spite of local entry restrictions.

China

BA’s flights from London Heathrow to Beijing and Shanghai are suspended.

BA had planned to resume a limited service in April. This is now very unlikely.

Denmark

Flights from London Heathrow to Copenhagen are continuing to operate, but with very significant cancellations due to local entry restrictions.

Germany

Flights to Germany are currently operating, but with extensive cancellations.

Hong Kong

BA continues to fly to Hong Kong, but with a reduced frequency of one flight a day.

Flights BA27 & BA28 continue to operate. Flights BA31 & BA32 are cancelled.

India

Flights from London Heathrow to India are currently suspended.

Israel

Flights from London Heathrow to Israel have been reduced from twice to once daily following entry restrictions by local authorities.

Flights BA165 & BA164 continue to operate. Flights BA163 & BA162 have been cancelled.

Italy

BA flights to all of Italy are cancelled until Saturday 4 April 2020 at the earliest.

Regardless of whether your flight is cancelled you are entitled to a refund or to rebook to up to and including Sunday 31 May 2020.

Passengers looking to leave / return to Italy can change their flight to / from the following airports: Geneva, Grenoble, Innsbruck, Lyon, Munich, Nice, Salzburg, Zagreb and Zurich. This is subject to local authorities allowing cross-border transit. BA has also secured a rebooking agreement with Alitalia for passengers looking to leave urgently.

Kuwait

Flights from London Heathrow to Kuwait have been cancelled from Thursday 12 March 2020 due to the temporary closure of the airport.

Norway

Flights from London Heathrow to Oslo are costing to operate, but with some cancellations, in spite of entry restrictions by local authorities.

Poland

Flights from London Heathrow to Krakow and Warsaw are suspended from Sunday 15 March 2020 due to border restrictions.

Saudi Arabia

Flights from London Heathrow to Jeddah and Riyadh, and between Abu Dhabi and Dammam are cancelled from Saturday 14 March 2020.

This is due to restrictions on international flights.

Seoul

BA continues to fly from London Heathrow to Seoul.

However, it has cancelled the outbound flight, BA17, from London Heathrow on 8 occasions on 13, 15, 17, 19, 21, 23, 25 and 27 March 2020. The inbound flight, BA18, is cancelled on the following day.

Again, if your flight is cancelled you are entitled to a refund. There are no other flexible rebooking policies in place for Seoul.

Continue reading “British Airways Coronavirus Cancellations – March 2020”

British Airways Flexible Rebooking Policy For Italy

British Airways has introduced a flexible rebooking policy for passengers due to fly to Northern Italy following the Coronavirus outbreak.

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BA Airbus A319 aircraft at London Heathrow (Image Credit: British Airways)
BA Airbus A319 aircraft at London Heathrow (Image Credit: British Airways)

Following reports of an outbreak of Coronavirus (COVID-19) in Northern Italy, British Airways has introduced a flexible rebooking policy for passengers due to fly between any London airport and the airports below in Italy.

The airports are: Bergamo, Bologna, Milan Linate, Milan Malpensa, Turin, Venice and Verona.

Florence, Pisa and Rome are not currently included in the scope of the policy.

Passengers due to travel up to Monday 2 March 2020 can rebook up to Tuesday 31 March 2020.

Passengers can also change their flight to BA operated services to/from Geneva and Zurich airports. However, any consequential costs such as ground transportation will be at passenger’s expense.

Refunds are not currently available, unless allowed by existing fare rules.

Update: BA is now cancelling selected flights to Italy. If your flight is cancelled you are entitled to a full refund.

Note if you are booked to fly with BA on a codeshare booking made through another airline, such as American Airlines, you will need to contact the airline that issued your ticket for advice.

Affected passengers can check the status of their booking using the Manage My Booking tool on ba.com and should contact either BA or their travel agent.

As this is a fluid situation this guidance may be amended or withdrawn at any time.

Update Monday 2 March 2020:  This has been extended so passengers due to travel up to Sunday 15 March 2020 can rebook up to Friday 3 April 2020.

British Airways Cuts London Heathrow – Hong Kong Flights

British Airways is to suspend one of its twice daily flights to Hong Kong until the end of May 2020 at the earliest.

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British Airways Airbus A380 Heathrow
British Airways Airbus A380 Heathrow (Image Credit: Heathrow)

British Airways has cut one of its twice daily return flights from London Heathrow to Hong Kong until the end of May 2020.

This move is expected given the large fall in demand for travel to the region.

Flights BA31 & BA32, operated with a Boeing 777-300 aircraft, have been suspended until Sunday 31 May 2020.

Flights BA27 & BA28, which operate with the Airbus A380, continue to operate.

Whilst BA has said these flights are suspended until the end of May 2020, given the current situation, the period of cancellation may well be extended.

From Sunday 29 March 2020 until Saturday 24 October 2020, the two flights are supposed to swap aircraft with BA31 & BA32 operated with the A380. However, BA27 & BA28 will continue to operate with the A380 up to and including 31 May 2020.

Passengers whose flights have been cancelled should be re-accommodated on alternative BA flights.

BA also has a flexible rebooking policy in place for all passengers due to fly to Hong Kong up to 31 May 2020. All passengers can rebook onto alternative BA services to Hong Kong up to Friday 31 July 2020 or obtain a full refund.

Those passengers who have connections to/from Cathay Pacific and Qantas at Hong Kong will need to check their itinerary to confirm they meet minimum connection times.

Passengers can check the status of their booking using the Manage My Booking tool on ba.com and should contact BA or their travel agent.

Cathay Pacific Lounge Closures

Cathay Pacific has also announced that it will temporarily close some of its departure lounges at Hong Kong international airport from Monday 17 February 2020 until further notice.

These are: The Bridge at Gate 35, The Deck at Gate 6; and The Pier First Class Lounge at Gate 63.

The Wing First Class and Business Class Lounges at Gates 1 – 4 and The Pier Business Class Lounge at Gate 65 will remain open.

British Airways Suspends Flights To Mainland China

British Airways has suspended its daily flights from London Heathrow to Beijing and Shanghai until mid-April 2020.

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Beijing Daxing International Airport
Beijing Daxing International Airport (Image Credit: British Airways)

British Airways has suspended all flights from London Heathrow airport to mainland China.

This follows UK Government advice against all but essential travel to mainland China in light of the Coronavirus outbreak.

BA has suspended its daily service to Beijing Daxing International airport (flights BA39/BA38) and Shanghai Pu Dong International airport (flights BA169/BA168).

BA currently plans to resume flights from London Heathrow to Shanghai on Saturday 18 April 2019. 

Flights will initially operate three times weekly, from Heathrow on Monday, Thursday and Saturday until Sunday 31 May 2020. The return operates to Heathrow on the next day.

BA also plans to resume flights from London Heathrow to Beijing Daxing on Sunday 19 April 2019. Flights will initially operate four times weekly, from Heathrow on Tuesday, Wednesday, Friday and Sunday until 31 May 2020. The return operates to Heathrow on the next day.

Passengers whose flights have been cancelled are entitled to a refund, or to rebook to a later date.

BA is also re-accommodating passengers on its alliance and codeshare partners such as Finnair, China Southern Airlines and Qatar Airways. However, it should be noted that Finnair has substantially reduced its flights to China.

Hong Kong

BA will continue to fly to Hong Kong once daily up to Monday 1 June.

Passengers due to travel to Hong Kong up to Sunday 31 May 2020 can either rebook to a later date or obtain a full refund.

However, if you are due to transit through Hong Kong to an international destination, such as in Australia, you cannot re-route via another hub, such as Singapore.

Passengers who are originally booked to travel to/from mainland China can also rebook to/from Hong Kong. However, any consequential costs will be at passengers’ expense.

However, for passengers intending to travel on to mainland China, BA’s Oneworld alliance and codeshare partner Cathay Pacific has also significantly reduced flights to mainland China by in excess of 50%.

Cathay Pacific has also advised that the in-flight service on flights between Hong Kong and mainland China will be temporarily modified with a truncated meal service in all classes. Amenities such as hot towels and blankets will also not be offered.

Given the fluid nature of the situation, the scope and length of cancellations may be extended.

Passengers can check the status of their booking using the Manage My Booking tool on ba.com and should contact BA or their travel agent.