British Airways has put in place a flexible rebooking policy for all passengers due to fly to / from India up to and including Tuesday 14 April 2020.
This follows a decision by the Government Of India to withdraw tourist visas from Friday 13 March until Wednesday 15 April 2020. Travellers of all nationalities from certain countries must also enter quarantine for a period of 14 days.
Passengers can rebook on to alternative BA flights to India up to Saturday 1 August 2020.
At the time of publication, refunds are not permitted. Nor are changes of departure airport / destination. However, if you have not yet started your journey, you can use the value of your ticket as part-payment for a future booking within 12 months of your original intended date of travel.
Also, at this time, bar frequency reductions between Heathrow and Mumbai, BA flights to India are scheduled to operate. In the event your flight is cancelled, you will be entitled to a full refund.
Passengers can check the status of their booking using the Manage My Booking tool on ba.com. You can also contact BA by telephone to rebook. However, call volumes are very high. Unless you need to rebook urgently, it is best to wait.
If you are booked to fly with BA to / from India on a codeshare booking through another airline, such as American Airlines, you will need to contact the airline that issued your ticket to be rebooked.