BA has suspended two of its summer seasonal routes from London Heathrow to Biarritz and Montpellier.
These routes launched last summer. They were scheduled to resume from early May to late September 2018, but have now been cancelled.
Passengers whose flights have been cancelled are entitled to a full refund. The following rebooking options are also available:
Biarritz
Passengers can rebook on to an alternative BA operated flight from London Heathrow to Bilbao or Toulouse or from London Gatwick to Bordeaux. However, any additional consequential costs such as ground transportation will be at your expense.
Alternatively, passengers can be re-accommodated via Madrid on Air Nostrum which flies to Biarritz daily. This obviously involves an element of back-tracking. Passengers must fly to Madrid on a BA operated flight for the connection to Air Nostrum and fly between Saturday 5 May 2018 and Saturday 29 September 2018.
Passengers can also be re-accommodated on Air France services from Paris Charles de Gualle and Paris Orly to Biarritz. However, note that Air France does not operate a business class cabin on this route. Passengers must fly to Paris on a BA operated flight for the connection to Air France and fly between Saturday 5 May 2018 and Sunday 30 September 2018.
Montpellier
Passengers can be re-accommodated via Amsterdam on KLM which flies to Montpellier daily. Passengers must fly to Amsterdam on a BA operated flight for the connection to KLM and fly between Saturday 5 May 2018 and Sunday 30 September 2018.
BA has not announced any re-accommdation arrangements on airlines that fly direct from London to either Biarritz or Montpellier.
Passengers can also be re-accommodated on Air France services from Paris Charles de Gualle and Paris Orly to Montpellier. However, note that Air France does not operate a business class cabin on this route. Passengers must fly to Paris on a BA operated flight for the connection to Air France and fly between Saturday 5 May 2018 and Sunday 30 September 2018.
Note that it is quite common for BA to announce more rebooking options in the weeks after a route is cancelled. Therefore, if the above options are not satisfactory it is worth waiting a week or so to see if any alternatives emerge.
Affected passengers should contact either BA or their travel agent.
