Advice for passengers on expected disruption on flights to and from London airports due to severe weather, industrial action and Air Traffic Control restrictions.
London Heathrow Terminal 5A (Image Credit: Heathrow)
Storm Dennis is causing disruption across the UK on Saturday 15 & Sunday 16 February 2020.
A number of short-haul flights at London Gatwick and London Heathrow have been cancelled. However, this does not appear to be on the same scale as Storm Ciara. The latest weather warnings are available from the Met Office.
Here are links to arrivals and departures pages for London City, Gatwick and Heathrow airports which will provide live flight information on the day of travel:
Passengers are advised to take advantage of proactive rebooking policies where possible. These policies may be amended at any time.
British Airways
As at 19:30 GMT on Sunday 16 February 2020, BA has put in place a flexible rebooking policy for all short-haul passengers due to fly to / from London City, London Gatwick and London Heathrow up to and including Monday 17 February 2020 .
British Airways has cancelled many short-haul flights at London Heathrow on Saturday 15 & Sunday 16 February. There are also some cancellations on Monday 17 February.
All short-haul passengers can rebook onto alternative BA services (as well as those of Iberia and Finnair) up to Thursday 20 February 2020.
It is recommend that you take advantage of this if possible, particularly if you are due to fly from Heathrow, as BA’s short-haul operation will take the brunt of any further cancellations. If your flight is cancelled you are of course entitled to a full refund.
Passengers can check the status of their booking using the Manage My Booking tool on ba.com and should contact BA or their travel agent.
The latest flight status information is also available on ba.com
If your journey is disrupted please see this page on ba.com to submit a claim for disruption related expenses.
Airlines have cancelled flights and are putting in place flexible rebooking policies due to Storm Ciara which is causing disruption to flights at London airports.
London Heathrow Terminal 5A (Image Credit: Heathrow)
Storm Ciara is causing significant disruption across the UK on Sunday 9 February 2020.
The latest weather updates are available from the Met Office. There is disruption to flights at all London airports. Other airports in the UK and mainland Europe may of course also be disrupted.
Winter storm “Sabine” is also expected to cause disruption over Northern and Central Europe until Tuesday 11 February 2020. Lufthansa has advised of very significant disruption, particularly at Munich airport, on Monday 10 February 2020.
As at 19:30 GMT on Saturday 8 February 2020, Heathrow airport has advised airlines to reduce the number of aircraft arrivals & departures from early Sunday morning.
As is always the case at Heathrow, BA’s short-haul operation is taking the brunt of cancellations. There is some residual disruption on Monday 10 February.
Here are links to arrivals and departures pages for London City, Gatwick and Heathrow airports:
Passengers are advised to take advantage of proactive rebooking policies where possible. As this is a fluid situation, these policies may be amended at any time.
Airport Tube & Rail Services
“Do not travel” warnings have been issued for Sunday 9 February by Gatwick Express and Southern Rail who operate rail services to Gatwick airport. A reduced service will operate on these routes due to speed restrictions.
The latest network wide advice is available from National Rail.
British Airways
As at 19:00 GMT on Sunday 9 February 2020, BA has cancelled a very large number of short-haul flights from London Heathrow throughout the day on Sunday 9 February. There are also some long-haul cancellations at Heathrow.
At London City, there is a high number of cancellations. Some short-haul flights have also been cancelled at Gatwick.
BA’s transatlantic joint business partner American Airlines has also cancelled a number of flights.
BA has put in place a flexible rebooking policy for all short-haul passengers due to fly to / from London City on Sunday 9 February and London Gatwick and Heathrow on Sunday 9 and Monday 10 February.
All short-haul passengers can rebook onto alternative BA services (as well as those of Iberia and Finnair) from Monday 10 to Thursday 13 February 2020. It is strongly recommend that you take advantage of this, if possible. If your flight is cancelled you are of course entitled to a full refund.
Passengers can check the status of their booking using the Manage My Booking tool on ba.com and should contact BA or their travel agent.
The latest flight status information is also available on ba.com
If your journey has been disrupted please see this page on ba.com to submit a claim for disruption related expenses.
Flybe
Flybe has implemented a flexible rebooking policy and any passengers due to travel up to Monday 10 February can rebook to an alternative flight, or to an alternative nearby destination up to 7 days ahead.
As at 21:00 GMT on Friday 7 February 2020, KLM has implemented a flexible rebooking policy for all passengers due to fly to / from Amsterdam Schiphol airport from Sunday 9 February to Tuesday 11 February. Passengers can rebook up to Tuesday 18 February 2020.
As at 19:30 GMT on Saturday 8 February 2020, Virgin Atlantic has put in place a flexible rebooking policy for all passengers due to fly with the airline to / from Gatwick and Heathrow on Sunday 9 February 2020 can rebook until Sunday 8 March 2020.
Virgin has also cancelled eight inbound flights to London that were due to arrive on Sunday morning and eight outbound flights that were due to depart from London on Sunday.
Details of these flights and the latest guidance is available from Virgin Atlantic.
California Wildfire News Coverage (Image Credit: CNN International)
Following the destructive wildfires in Northern and Southern California, airlines are putting in place flexible rebooking policies for passengers due to travel to the region in the coming days.
As this is an evolving situation, these policies may be extended or modified in the coming days. Transatlantic flights from London are operating normally.
American Airlines
Passengers due to fly on American Airlines up to Friday 23 November 2018 to Burbank, Los Angeles, Oakland, Sacramento and San Francisco can rebook on an alternative flight from and to the same destination up to Sunday 2 December 2018. Passengers should look up their booking online in the first instance.
British Airways
Passengers due to fly on a ticket issued by British Airways (ticket number beginning 125) on flights operated by American Airlines, BA, Finnair and Iberia to any one of Burbank, Los Angeles, Oakland and San Francisco airports up to Friday 23 November 2018 can rebook to an alternative flight from and to the same destination free of charge up to Sunday 2 December 2018.
Affected passengers should contact BA or their travel agent.
Delta
Delta has issued a travel waiver allowing passengers due to fly to Burbank, Los Angeles, Oakland and San Francisco airports up to Tuesday 13 December to rebook up to Sunday 18 November 2018.
General Advice
General advice on the Camp Fire in North California is available from Butte County.
The following BA and United flights between London and Houston have been cancelled due to flooding following Hurricane Harvey.
Hurricane Harvey TV Coverage (Image Credit: CNN)
Due to severe flooding in Houston following Hurricane Harvey, the following flights to and from London to Houston (George Bush Intercontinental Airport) have been cancelled.
BA has cancelled all flights to and from Houston up to Friday 1 September 2017. Other BA and American Airlines flights to Texas are scheduled to operate normally. BA is allowing passengers booked to fly to and from Austin, Houston and New Orleans up to 7 September to rebook up to Wednesday 20 September 2017.
United Airlines has also cancelled all flights to Houston (George Bush International) until at least Thursday 31 August.
For the latest arrivals / departure information you can visit the websites of Heathrow, BA and United.
British Airways has confirmed this afternoon that the planned industrial action by some London Heathrow cabin crew from Friday 16 June 2017 to Monday 19 June 2017 has been cancelled.
This means that all flights from all airports are due to operate as scheduled and there will be no planned cancellations. This also means that any changes to bookings over the planned strike period can only be made in accordance with the fare rules at the time of booking.
This does not preclude the possibility of any further industrial action but Unite, the union which represents BA cabin crew, is required to give 14 days’ notice to BA.
British Airways Logo (Image Credit: British Airways)
After a truly terrible weekend for British Airways passengers, BA’s London operation has largely recovered and the airline is expected to operate a full schedule tomorrow, Tuesday 30 May 2017.
There were undoubtedly many failings on the part of BA. Not least the IT issue itself, but also the airline not realising it had a serious operational crisis quickly enough and getting its message out to the public via both traditional “mainstream’ and social media.
As awful as these events are for those caught up in them, it’s worth remembering that they are very rare. The age of digital media outlets all competing for eyeballs and social media means that they are widely publicised worldwide. However, every day tens of thousands of flights operate around the world, largely on time, with baggage and without incident.
British Airways Logo (Image Credit: British Airways)
Following the crash to BA’s computer systems worldwide on Saturday 27 May 2017, BA has issued the following guidance to affected passengers and passengers due to travel from Monday 29 May 2017.
This guidance is as of 09:30 BST Monday 29 May 2017 and may change overnight/early morning as the situation remains fluid.
British Airways Logo (Image Credit: British Airways)
Following the crash to BA’s computer systems worldwide on Saturday 27 May 2017, BA has issued the following guidance to affected passengers and passengers due to travel from Sunday 28 May 2017.
This guidance is as of midnight Sunday 28 May 2017 and may change overnight/early morning as the situation remains fluid.
Travel on Sunday 28 May 2017 and Monday 29 May 2017
Air Traffic Controllers in some regions of Italy are due to take industrial action on the afternoon of Sunday 28 May 2017, the weekend of the late May bank holiday in the UK.
The strike will take place between 1pm and 5pm local time. This is likely to cause disruption with delays and cancellations, albeit on a smaller scale than originally thought. As a consequence the following airlines have issued guidance for affected passengers.
Please note that this page does not provide live flight information so any cancellations that will be listed are proactive cancellations made in advance, and do not necessarily include any delays/cancellations made on the day.
