
British Airways is to add additional in-flight amenities and services to passengers travelling between London Heathrow, Beijing, Shanghai and Hong Kong.
Passengers travelling in World Traveller Plus and Club World will be offered slippers. Passengers travelling in all cabins will be offered Twinings green tea, the option of chopsticks for eating meals and bilingual menus.
In the grand scheme of things, these are fairly small changes. It’s also not unusual for BA to offer additional in flight amenities on certain routes for cultural reasons. Slippers have long been offered on flights to Tokyo and bilingual menus are common on many routes.
However, it does point to an effort to do better in China where BA has had mixed success. BA’s route from London Heathrow to Chengdu was suspended this month and BA faces very strong competition from Cathay Pacific on the London – Hong Kong route.