Christmas Greetings from the world’s airlines

As is customary for this time of year, many of the world’s airlines have produced films and images to share the spirit of the Christmas / Festive / Holiday (delete as appropriate!) season and mark the end of a year of travelling in 2014.

Here are a few films and images that caught our attention. A clear leitmotif is what airlines are fundamentally about: bringing people together.

Air Canada – The Gift Of Home For The Holidays

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British Airways’ parent International Airlines Group orders 20 Airbus A320neo aircraft

British Airways is not normally an airline to announce aircraft orders at aviation shows.

However, to co-incide with the launch of Farnborough Air Show, BA’s parent company, International Airlines Group (“IAG”), announced that it has converted 20 of 100 options to buy Airbus A320neo aircraft into firm orders.

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Thai Airways & Turkish Airlines Delay Move To Terminal 2

Thai Airways and Turkish Airlines’ moves from London Heathrow Terminal 3 to 2 has been delayed from 2 July 2014 until 28 August 2014

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London Heathrow Terminal 2A Forecourt
London Heathrow Terminal 2A Forecourt (Image Credit: London Heathrow)

Things had appeared to be going well with the opening of Heathrow’s new Terminal 2 with United Airlines, Air Canada, Air China, and ANA now ensconced in the terminal and no sign of a repeat of the disastrous opening of Terminal 5 in 2008.

However, gremlins seem to have emerged.

There was a baggage system failure affecting passengers at Terminal 2 last week. For reasons we don’t entirely understand Terminal 2 is using Terminal 1’s baggage system.

And we don’t know if this is connected, but there have been very well publicised intermittent problems with the baggage system at Terminal 5 caused by software issues over the past few days.

To allow further testing of the baggage system, Thai Airways and Turkish Airlines moves from Terminal 3 to Terminal 2 tomorrow (2 July 2014) has been postponed until Thursday 28 August 2014.

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Thai Airways & Turkish Airlines delay move to London Heathrow Terminal 2 until 28 August

Things had appeared to be going well with the opening of Heathrow’s new Terminal 2 with United Airlines, Air Canada, Air China, and ANA now ensconced in the terminal and no sign of a repeat of the disastrous opening of Terminal 5 in 2008.

However, gremlins seem to have emerged.

There was a baggage system failure affecting passengers at Terminal 2 last week. For reasons we don’t entirely understand Terminal 2 is using Terminal 1’s baggage system.

And we don’t know if this is connected, but there have been very well publicised intermittent problems with the baggage system at Terminal 5 caused by software issues over the past few days.

To allow further testing of the baggage system, Thai Airways Turkish Airlines’ moves from Terminal 3 to Terminal 2 tomorrow (2 July 2014) has been postponed until Thursday 28 August.
Continue reading “Thai Airways & Turkish Airlines delay move to London Heathrow Terminal 2 until 28 August”

British Airways revamps short-haul aircraft with new seats & cabins; Club Europe business class seat pitch reduced to 30 inches

In recent months, there has been a flurry of activity by Europe’s legacy airlines in respect of their short-haul operations.

Traditionally, these airlines (British Airways, Air France, Lufthansa etc) have operated a business model of broadly making all of their profits on long-haul flights whilst losing money on short-haul flights.

Losses on short-haul flights have historically been tolerated on the basis they provide connecting passengers to support long-haul operations.

However, the maturing of low cost carriers such as easyJet into credible rivals for lucrative business passengers has put pressure on short-haul revenues. Furthermore, the intensity of competition from Middle Eastern airlines has reduced the profits on long-haul against which losses on short-haul operations can be offset.

Lufthansa is in the process of transferring short-haul flights that do not serve is Frankfurt and Munich hubs to Germanwings. British Airways has undertaken a number of revenue-raising measures such as short notice day-tripper and weekender flights and seasonal flights during quiet business travel periods.

The next phase of activity from BA is a complete reconfiguration of almost all of its Airbus short-haul aircraft.

For passengers travelling in the economy EuroTraveller cabin, the changes are broadly positive. For passengers travelling in the business class Club Euroe cabin the picture is more mixed.

Here are the main changes:

1. New ergonomically designed, slimmer leather seats with moveable armrests and a 4-way moveable headrest.

2. New literature pockets that can also hold the sleeve of an iPad for passengers who want to bring their own in-flight entertainment.

3. In Club Europe, a new central table feature called the ‘Centre console’ will be positioned in the middle seat that is traditionally kept free.

4. The aircraft will also be fitted with new curtains, carpets and wall coverings and a LED lighting system and “refreshed” washrooms.

The big downside is that leg room in Club Europe will be reduced from 34 inches to 30 inches. However, BA claims that this will not impact significantly on “usable” space due to the design of the seats which allow for more knee room.

The effect of the reduction in leg room and other changes is that the overall number of seats will increase on each aircraft. On an Airbus 319 aircraft BA will provide 143 seats instead of 132 seats. On an Airbus 320 aircraft will provide 168 seats instead of 162 seats. On an Airbus 321 aircraft will provide 205 seats instead of 188 seats

The first refurbished aircraft will enter into service on 4 July of this year and the rollout is expected to be completed by next year.

The Boeing 767s that operate in a short-haul configuration and the Boeing 737s that operate at Gatwick are not being reconfigured as they are both shortly being retired from the fleet.

Heathrow Terminal 2 opens on 4 June 2014 with United

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London Heathrow Terminal 2A Forecourt
London Heathrow Terminal 2A Forecourt (Image Credit: London Heathrow)

Heathrow Terminal 2 “The Queen’s Terminal” opens to the public next week, on 4 June 2014.

The new terminal, the first to open since Terminal 5 in 2008, has been designed by Luis Vidal + Architects.

It will house all Star Alliance member airlines at London Heathrow who are currently split across Terminals 1, 3 and 4. These include United Airlines, Air Canada, Singapore Airlines, SAS, Swiss and Air New Zealand.

The terminal will also house non-alliance members Germanwings (a subsidiary of Lufthansa) and Aer Lingus, as well as Virgin Atlantic’s domestic “Little Red” flights to Manchester, Edinburgh and Aberdeen.

United Airlines is the first airline to move into the terminal, consolidating its operations in Terminals 1 (Chicago, Los Angeles, San Francisco & Washington) and 4 (New York Newark, Houston).

The first flight to arrive at the terminal will be United Airlines flight UA858 from Chicago at 05:55.

The first flight to depart from the terminal will be United Airlines flight UA123 to Washington at 07:30, followed by United Airlines flight UA929 to Chicago – two of seventeen flights due to leave that day.

United Airlines will also have two departure lounges for eligible passengers: A United Club and United Global First Lounge. The lounges will feature floor-to-ceiling windows with views of the airfield and will offer complimentary food & drink and Wi-Fi in addition to business facilities and shower suites.

We also understand that Aer Lingus, Air Canada, Lufthansa, Singapore Airlines will have their own lounges for eligible passengers.

One point of interest is that there will be a paid for access Plaza Premium Lounge for passengers who do not have lounge access by virtue of their ticket type or frequent flyer status. The lack of such a lounge in Terminal 5 is a regular comment we hear.

Like Terminal 5, public art features prominently in the terminal.   The consultancy FutureCity has commissioned sculptor Richard Wilson MBA to produce a 70m long sculpture “Slipstream” which was officially unveiled on 23 April.

Of course, this being Heathrow, significant attention has been given to the retail offer in the terminal. The full list of retailers has been published. As well as the standard UK airport fare, two noteworthy tenants are John Lewis and the “Perfectionist’s Cafe” by Heston Blumenthal.

Lessons have been learned from the opening of Terminal 5 in the move of airlines will take place in phases over six months. Air Canada, ANA and Air China will follow United Airlines on 16 June 2014.

As a consequence of the move, Terminal 1 is expected to close in 2016. British Airways will consolidate its operations that are currently across Terminals 1, 3 and 5, into Terminals 3 and 5 in 2015.

More information on Terminal 2 is available on the Heathrow airport website.

London Heathrow Terminal 2 opens on Wednesday 4 June 2014 with United Airlines the first airline to move into the terminal

Heathrow Terminal 2, “The Queen’s Terminal”, opens to the public next week, on 4 June 2014.

The new terminal, the first to open since Terminal 5 in 2008, has been designed by Luis Vidal + Architects.

It will house all Star Alliance member airlines at London Heathrow who are currently split across Terminals 1, 3 and 4. These include United Airlines, Air Canada, Singapore Airlines, SAS, Swiss and Air New Zealand.

The terminal will also house non-alliance members Germanwings (a subsidiary of Lufthansa) and Aer Lingus, as well as Virgin Atlantic’s domestic “Little Red” flights to Manchester, Edinburgh and Aberdeen.

Continue reading “London Heathrow Terminal 2 opens on Wednesday 4 June 2014 with United Airlines the first airline to move into the terminal”

Heathrow Terminal 2 opens in three months’ time on 4 June 2014

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London Heathrow Terminal 2A Forecourt
London Heathrow Terminal 2A Forecourt (Image Credit: London Heathrow)

If you’ve flown through London Heathrow recently you couldn’t have failed to notice the progress in the building of Terminal 2, “The Queen’s Terminal”, which opens in three months from today, on 4 June 2014.

The new terminal, the first to open since Terminal 5 in 2008, has been designed by Luis Vidal + Architects.

It will house all Star Alliance member airlines at London Heathrow who are currently split across Terminals 1, 3 and 4. These include United Airlines, Air Canada, Singapore Airlines, SAS, Swiss and Air New Zealand.

The terminal will also house non-alliance members Germanwings (a subsidiary of Lufthansa) and Aer Lingus, as well as Virgin Atlantic’s domestic “Little Red” flights to Manchester, Edinburgh and Aberdeen.

Continue reading “Heathrow Terminal 2 opens in three months’ time on 4 June 2014”

London Heathrow Terminal 2 “The Queen’s Terminal” opens in three months’ time on 4 June 2014

If you’ve flown through London Heathrow recently you couldn’t have failed to notice the progress in the building of Terminal 2, “The Queen’s Terminal”, which opens in three months from today, on 4 June 2014.

The new terminal, the first to open since Terminal 5 in 2008, has been designed by Luis Vidal + Architects.

It will house all Star Alliance member airlines at London Heathrow who are currently split across Terminals 1, 3 and 4. These include United Airlines, Air Canada, Singapore Airlines, SAS, Swiss and Air New Zealand.

The terminal will also house non-alliance members Germanwings (a subsidiary of Lufthansa) and Aer Lingus, as well as Virgin Atlantic’s domestic “Little Red” flights to Manchester, Edinburgh and Aberdeen.

Continue reading “London Heathrow Terminal 2 “The Queen’s Terminal” opens in three months’ time on 4 June 2014″

Could Gatwick persuade one of the alliances to defect?

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London Gatwick Airfield (Image Credit: London Gatwick Airport)
London Gatwick Airfield (Image Credit: London Gatwick Airport)

On Monday 23 September 2013, the Financial Times featured an interesting story where the Chief Executive of London Gatwick, Stewart Wingate, postulated, known in politics and the press as “kite flying”, that if a second runway for Gatwick was approved, one of the “Big Three” airline alliances could be persuaded to defect from Heathrow airport.

Is there any mileage in this?

Put simply, I don’t think so.

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