British Airways reveals new First lounge at New York JFK

British Airways has reopened a newly refurbished First Class lounge in New York, as part of an ongoing refurbishment of New York JFK Terminal 7.

London Air Travel » New York

British Airways First Lounge New York JFK Terminal 7
British Airways First Lounge New York JFK Terminal 7 (Image Credit Stu Bailey for British Airways)

British Airways has released images of its newly refurbished First Class lounge at New York JFK Terminal 7.

The lounge opened last Friday 4 October 2018. These pictures were taken by BA’s press photographer on Monday 7 October 2018.

This is part of its refurbishment of the terminal. The lounge had been closed since January of this year.

It follows the design aesthetic of BA’s recently refurbished Aberdeen and Rome which a minimalist Scandinavian feel.

The lounge has been enlarged. It is described by BA as having an “opulent” First bar, a new “boutique” pre-flight dining area and a quiet work area.

One genuinely new feature is a dedicated wine room with a wide range of wines available to taste. This could well make its way over to Heathrow when BA refurbishes its lounges there in the coming years.

Passengers travelling on British Airways from New York JFK Terminal 7 who are BA Executive Club Gold cardholders and Oneworld Emerald equivalents are eligible to use the lounge. Passengers ticketed in First Class can use the Concorde Room which is not being fully refurbished.

The lounge is also available to First Class passengers of ANA when flying on ANA from New York.

The next lounge to be refurbished is the expansive Galleries Club lounge which is now underway, leaving parts of the lounge partially closed. This is expected to be complete in 2019.

British Airways First Lounge Entrance New York JFK Terminal 7
British Airways First Lounge Entrance New York JFK Terminal 7 (Image Credit Stu Bailey for British Airways)

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British Airways opens new First Class lounge at New York JFK

British Airways has reopened a newly refurbished First Class lounge in New York, as part of an ongoing refurbishment of New York JFK Terminal 7.

London Air Travel » New York

British Airways First Class Lounge New York JFK Terminal 7
British Airways First Class Lounge New York JFK Terminal 7 (Image Credit: Oneworld Alliance)

British Airways has today, Friday 4 October 2018, opened its newly refurbished First Class lounge at New York JFK Terminal 7.

This is part of its refurbishment of the terminal and the lounge has been closed since January of this year.

Despite its name, ticketed First Class passengers have access to the Concorde Room. This means this lounge is effectively for British Airways Executive Club Gold Cardholders and Oneworld Emerald equivalents, of which there are a very substantial number on this route.

It is fair to say that for a lounge branded as First Class it did underwhelm a little. However, given the length of the refurbishment the new lounge should be a big improvement.

Unfortunately, no press images are available at the moment. It is understood that BA’s regular press photographer is flying out to New York this weekend so hopefully a full set will be available next week.

The lounge has been enlarged and it is described by BA as having new zones including a dedicated wine room, an “opulent” First bar, and a quiet work area. There is also a new pre-flight dining area.

The next lounge to be refurbished is the expansive Galleries Club lounge. However, it is not known whether facilities such as pre-flight dining will be disrupted.
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Public Hotel – New York City

Our review of Ian Schrager’s latest hotel concept “Public” in New York City.

London Air Travel » New York

Queen Room, Public Hotel, New York
Queen Room, Public Hotel, New York (Image Credit: London Air Travel)

Ian Schrager and New York City go back a long way.

With Steve Rubell, he founded one of New York’s most notorious nightclubs, Studio 54, which is still to this day a source of fascination.

After Studio 54’s closure, Ian Schrager and Steve Rubell turned their attention to hotels. They founded Morgans Hotel Group which credits itself as the founder of the concept of the “urban resort” with Philippe Starck designed interiors, “see and be seen” bars, and celebrity-filled launch parties.

In New York, this took the form of the Hudson. It’s a hotel we have heard many stories about. This is why we’ve never stayed there. By Ian Schrager’s own admission, the Hudson may have had the cool factor, but it did not get the service ethos right.

Having long sold Morgans Hotels, Ian Schrager continues to maintain an interest in hotels and real estate designing 160 Leroy in New York’s West Village and creating Edition Hotels with Marriott.

Ian Schrager’s latest hotel concept is “Public”. The hotel is located in a newly constructed building in the Bowery district of New York at 215 Chrystie Street. This is not the first Public Hotel. That opened in Chicago in late 2011 in a refurbished property, but has since been sold.

About Public Hotel

The concept of Public is “Luxury For All”.

One of the principles behind this is “only give people what they want”. At Public, there are no porters, bellboys or concierge desks. Given the tipping culture in the US, many would regard this as a welcome relief!

You check-in online the day before your stay. On arrival, you collect your room key from a “Public Advisor”, who give as good a welcome as any luxury hotel, in the lobby.

In the room, there is no minibar. Room service is not offered. When you leave, you use an iPad in the lobby to check your self or are checked out automatically.
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BA Miami & New York temporary lounge changes

Here are details of temporary lounge closures and facility changes in Miami and New York JFK Terminal 7 in July 2018.

London Air Travel » New York

South Beach, Miami (Image Credit: London Air Travel)
South Beach, Miami (Image Credit: London Air Travel)

Here are details of two temporary lounge changes affecting BA passengers flying out of Miami and New York JFK in July 2018:

Miami

BA’s designated lounge at Miami airport is the Premium Lounge which it shares with other Oneworld alliance members such as Iberia, Finnair and Qatar Airways.

This is located on the fifth floor of Concourse E in the Central Terminal. This lounge is temporarily closed for repairs from Monday 2 July 2018 for approximately five weeks.

If you’ve ever visited the lounge you would know that whilst it is certainly spacious, the decor does scream “1980s office lobby”. I was told well over a year ago by a member of staff that the lounge was due to be refurbished, but there seems to be no sign of this happening yet.

Whilst the lounge is closed, BA passengers can use the American Airlines Flagship® lounge near Gate 30 of Concourse D in the North Terminal.

This is a relatively new lounge. By any measure, it will be a significant improvement with much more modern decor and a better choice of food and beverage more suited to pre-departure on an international flight. Like the Premium Lounge, it does have showers. Under Oneworld alliance lounge access rules, eligible BA passengers have access to this lounge in any event.

Whilst Concourses D and E are interlinked, it will be much longer walk from the lounge to the BA departure gates. Note that if the BA flight is departing from Gates E20-E33 there is a train to these gates on level four of Concourse E, as per this official map.

(From experience of flying into and out of Miami many times over the years, the only thing that can be said with any certainty is that each time it’s different so the best advice is just be prepared for it not to be the same as before.)

New York JFK Terminal 7

BA is also in the the process of refurbishing New York JFK Terminal 7.

As part of this, the Elemis travel spa and showers in the Galleries Club lounge are closed from Saturday 7 July 2018 to Monday 30 July 2018 for refurbishment, so there will be no pre-flight showers available.

The Galleries First lounge appears to be still closed for refurbishment and there are no showers in the remaining BA lounge at JFK Terminal 7, the Concorde Room, which is for First Class passengers and Concorde Room cardholders only.

United reveals Newark Polaris Lounge

United has revealed details of its new Polaris lounge for premium international passengers at Newark Liberty International Airport which opens on Monday 4 June 2018.

London Air Travel » New York

United Polaris Lounge Entrance Newark Liberty International Airport (Image Credit: United Airlines)
United Polaris Lounge Entrance Newark Liberty International Airport (Image Credit: United Airlines)

United has today, Thursday 31 May 2018, released press images of its latest international lounge under the “Polaris” brand at Terminal C of Newark Liberty International Airport.

At 27,000 sq ft in size, the lounge features:

– A light installation in the entrance by Richard Clarkson

– Seating for 455 passengers across 15 different types of seats including the Polaris seat which features a privacy divider, an integrated table and personal lamp

– No less than 570 power outlets and 450 USB ports

– 10 private day beds with Saks Fifth Avenue bedding

– 10 shower suites with Cowshed bath & body products

– A private dining area with table service for 48 guests

– Self-service buffet

– A staffed bar with a dedicated cocktail menu

The lounge officially opens to passengers on Monday 4 June 2018. It follows a recent Polaris lounge opening in San Francisco. New Polaris lounges are due to open in Houston and Los Angeles later this year. United will open a new Polaris lounge in London Heathrow Terminal 2 in the next couple of years.

Under United lounge access rules passengers must be travelling in business or first class on an international flight on United Airlines or a Star Alliance member airline to be eligible to access the lounge.

The lounge does make United a much stronger competitor on the London – New York route. It is relatively weak in terms of frequency with 5 flights a day versus 16 joint American Airlines & BA flights, and 9 joint Delta & Virgin Atlantic flights.

It certainly raises the bar for BA at New York JFK Terminal 7, where it is due to open new lounges later this year. Many readers may recall United once had a lounge at JFK Terminal 7 which was dimly lit with terrible coffee.

More general information on the Polaris airport and in-flight experience is available at United.
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BA unveils its planned redevelopment of New York JFK Terminal 7

British Airways is to redevelop the check-in, lounge, and gate areas of New York JFK Terminal 7.

London Air Travel » New York

Late last year, British Airways unveiled a planned $60million revamp of its home at New York JFK Terminal 7.

Today, the airline has provided further information of what, and what isn’t, happening with the planned development of the terminal which is to be completed over the next two years.

BA has confirmed that the development will include redeveloped general check-in areas, a new premium check-in area, a new food court post security, redeveloped First and Club World lounges and pre-flight dining facilities, and refurbished gate areas.

Passengers of other airlines which also use JFK Terminal 7, such as ANA, Icelandair, and Qantas, will also benefit from many of these improvements.

The Concorde Room which is for use by passengers travelling in First Class and Concorde Room Cardholders will receive, to use BA lexicon, a “refresh” after being refurbished a few years ago.

The airline has today issued images of the planned check-in and post security areas, but not the new lounges. A cynic might wonder whether BA has rushed out this announcement in order to maintain momentum after a recent PR event for its new London Gatwick lounges and First Wing at London Heathrow Terminal 5.

There is also no mention of redeveloping the immigration hall which can become extremely congested and is ill-suited to manage queues for both self-service kiosks and manned immigration desks.

It is also has to be said that the development is less ambitious in some respects than what was originally planned for JFK Terminal 7 before the 2008 financial crisis. Gone are proposals to create a “drive through” check-in for First Class and Gold Executive Club cardholders.
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London Flight Cancellations due to “Storm Stella”

London Air Travel » New York

Delta Air Lines - New York - January 2018
Delta Air Lines – New York

“Storm Stella” is expected to cause very severe disruption across the East Coast of the United States on Tuesday 14 March 2017.

As a consequence, a large number of transatlantic flights from London’s airports are cancelled on Tuesday 14 March.  Flights to New York, Boston and Philadelphia are most affected with widespread cancellations.  There are delays and cancellations to Baltimore and Washington as well.

Airlines have also implemented flexible rebooking policies for those who are due to travel to the East Coast of the USA this week.

If your flight is cancelled you should be entitled to a full refund or a rebooking to an alternative date.

Here is the latest information from airlines operating transatlantic flights from London on Tuesday 14 March.

As at 23:00 GMT Tuesday 14 March, transatlantic operations from London’s airports should return to normal on Wednesday 15 March.

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BA prepares for move to Gatwick’s South Terminal with trial flights

London Air Travel » New York

British Airways Logo (Image Credit: British Airways)
British Airways Logo (Image Credit: British Airways)

In 2017, there will be a significant reorganisation at London Gatwick. easyJet will consolidate its operations into a single terminal at the airport, with all flights operating from the North Terminal.

In order to facilitate this move, British Airways from the North Terminal to the South Terminal. Virgin Atlantic will move from the South Terminal to the North Terminal. BA will move to the South Terminal on Wednesday 25 January 2017.

BA has of course learned the hard way that terminal moves can be fraught with difficulty. It is for this reason the airline has already begun trial flights from the South Terminal.

In advance of the full move the following routes will move to the South Terminal on a permanent basis in January 2017:

London Gatwick – New York JFK

Flight BA2273 London Gatwick – New York JFK (from Wednesday 11 January 2017)
Flight BA2272 New York JFK – London Gatwick (from Thursday 12 January 2017)

London Gatwick – Naples

Flight BA2612 London Gatwick – Naples (from Thursday 19 January 2017)
Flight BA2613 Naples – London (from Thursday 19 January 2017)
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BA promises a $60million revamp of New York JFK Terminal 7

London Air Travel » New York

British Airways, New York JFK Terminal 7, May 2008
British Airways, New York JFK Terminal 7, May 2008

On 21 May 2008, British Airways held a press conference at Terminal 7 of New York JFK airport. The then Chief Executive of the airline Willie Walsh outlined ambitious plans for a $30 million revamp of the terminal. The plans included a “drive through” check-in for First Class class passengers and Gold Executive Club card holders, revamped check-in and security zones, and refurbished lounges and travel spa.

What happened to the global financial system and the world economy shortly afterwards is well documented. The collapse of Lehman Brothers and state bail-outs of banks such as RBS and HBOS led to a dramatic fall in business and first class traffic, particularly from passengers who buy highly profitable flexible fares.

The plans for a revamp were put on hold and have remained on the drawing board ever since.

That is until today when British Airways CEO Alex Cruz announced a $60 million revamp of New York JFK Terminal 7 and a refurbishment of lounges in Boston, San Francisco, Miami, Chicago, Houston and Seattle over the next five years.
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BA reinstates London Gatwick – New York JFK from Sunday 1 May 2016

London Air Travel » New York

New York Skyline
New York Skyline (Image Credit: London Air Travel)

British Airways is to relaunch a daily service from London Gatwick to New York JFK from Sunday 1 May 2016.

The airline last flew between the two airports for a short period in 2008-2009 and the service was then ostensibly a “slot-sitting” exercise pending the launch of BA’s London City – New York JFK service.

The route will be operated with a three class Boeing 777-200 aircraft with Club World business class, World Traveller Plus premium economy and World Traveller economy cabins.

BA will be competing head on against Norwegian Air Shuttle which has a growing transatlantic network at London Gatwick including routes such as Boston, Fort Lauderdale and Los Angeles.

The flight is being accommodated by the cancellation of BA’s thrice weekly London Gatwick – Las Vegas service and frequency adjustments on other routes.

The route will also be bookable as a codeshare with American Airlines, Iberia and Finnair.

Passsengers should also be aware that from January 2016 BA will have limited lounge facilities at Gatwick as its lounges will be closed pending its move to the South terminal in November 2016.

Flights are on sale now at ba.com

London Gatwick – New York JFK

Flight BA2273 Depart London Gatwick 16:40 – Arrive New York JFK 19:30

Flight BA2272 Depart New York JFK 22:00 – Arrive London Gatwick 10:00